“I went this afternoon to replace my passport. I was leery about it after reading the reviews but I had made an appointment & It was too late in the day to get one anywhere else.
I arrived about 30 minutes early and walked in to find two windows open and no customers waiting. I was helped right away and both employees were very pleasant. It was a great experience. The quickest and easiest I’ve ever been able to take care of a passport issue.
I filled my application out online before arriving, printed it single sided & brought my docs & copies of them as described in the passport application instructions & waited to sign my application until they said to. A little preparedness may have gone a long way but they were super friendly so I don’t think it was just that.”
“This location has the friendliest staff I’ve ever encountered at a post office. In my neighborhood and have been there many times for counter service and the kiosk.”