Best Buy is a popular electronics retailer that has received mixed reviews from customers. Many customers praise the helpful and knowledgeable staff, who have provided great customer service and assisted with various tech purchases, including cameras, laptops, TVs, and gaming consoles. However, some customers have experienced issues with delivery times and system problems, leading to long wait times. Despite these challenges, the overall customer experience at Best Buy has been positive, with staff making efforts to resolve issues and ensure customer satisfaction.
Pretty normal experience at this Best Buy. Always lots of staff asking if you need help. I come to get the screensaver that has a replacement guarantee. It’s a Best Buy for sure. My first LG tv I got at Best Buy in 2010. It finally passed last year. And the original remote still works on my new LG.
March 2026
Geek squad was excellent. The fixed the issues with my daughter's tablet. Thanks
March 2026
I had a great experience at this Best Buy near the Dayton Mall. I worked with Camdin, who did an excellent job helping me work through the process of trading in old computers and buying a new one.