Cricket Wireless Authorized Retailer receives positive reviews for helpful and friendly staff. Customers appreciate the staff's willingness to assist with bill savings, phone setup, and problem-solving. One employee is praised for being pleasant, easy to work with, and providing quick, effective service, including fixing a phone issue in just a minute. Customers also mention that this location is the best spot to buy a new phone and get properly set up, especially when previous experiences at other locations were less helpful. Overall, the staff's professionalism and helpful attitude make for a pleasant customer experience.