CVS has received a mix of reviews from customers regarding their experiences, particularly with the pharmacy. Many customers express frustration with the delays and lack of communication about prescriptions. Some have faced significant wait times for medication, with one customer waiting weeks for updates on a prescription that was on back order. Despite these challenges, others note that the pharmacy staff work hard and provide helpful service, especially when the pharmacy is not overwhelmed. Several reviews highlight understaffing as a major issue, leading to long wait times and a feeling of being rushed. Customers have suggested that CVS needs to hire more employees to improve service. While some staff members are attentive and caring, others have been described as less helpful during busy times. Overall, while CVS offers a range of products and some dedicated staff, the pharmacy's operational challenges and communication issues have led to a frustrating experience for many customers. Those who are persistent and advocate for their needs may find better outcomes, but the inconsistency in service remains a concern.
This CVS has Associate(s) that openly talk about following people around the store if they’re Hispanic.
January 2026
Tried to call to ask about flu vaccinations and was asked to give a rx digit number I wanted to talk to a HUMAN not a robot. Rather unhelpful but I give 3 stars because your store has good monster options
December 2025
I could not talk to a human being. I did not call to talk to an answering machine!!!! If you can't answer the phone why be at work?
It takes me 2 hours to take the bus or $50 both ways!! I don’t have an hour to spare! Do better!!!
