Enterprise Rent-A-Car
Car RentalHours:
288 S Sandusky St, Delaware OH 43015 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Delaware provides a rental service with a low-touch process and clean, sanitized vehicles. The staff is frequently described as super friendly, helpful, amazing, and nice. They are known to go above and beyond, picking up customers in the snow, walking them through the process, and bending over backward to make things right when issues occur. The rental process itself is often quick and easy. However, some customers report difficulties, such as not being able to get through on the phone after long hold times. Occasional problems with vehicle readiness, like a taillight out or under-inflated tires, have been noted. Despite these issues, many customers highlight the team's effort to resolve problems, including providing replacement vehicles, arranging tows, offering Uber credits, and giving generous inconvenience adjustments. The experience leads many to state they will rent from them again and would not go anywhere else.
Most Recent Reviews
March 2024
I had a positive experience with the Delaware location. Frank and Cade both had excellent customer service skills and positive attitudes . I had my rental for a month and had no issues. I’d definitely use this location for a rental again.
March 2024
Can't say enough good things about the Delaware branch! These guys pick us up in the snow, and are so very helpful whenever we call. They always help us get the best prices, they're just amazing. I'd never rent a car anywhere else
December 2023
The Enterprise office in Delaware, OH always goes above and beyond with their customers. I always rent from them!
More Comments(82)
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