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June 2023
Excellent people relations! I had a car reserved at Enterprise in Marion, only to be told the day of pick- up that they really didn’t have anything. Hertz was fantastic to not only have a nice vehicle, but worked with me to upgrade to something nicer for a few dollars more.
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November 2022
Hertz/Westerville in Byers Toyota provided excellent customer service, kind staff, and an excellent car to drive. I appreciate their hard work and guidance through securing a rental car. I highly recommend this location.
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October 2020
I had to take my car to a repair shop to be worked on. Hertz delivered my rental car to me at the shop and allowed me to drive off from there. When the repairs were done and I picked up my car Hertz allowed me to leave the car at the shop and picked up the rental car later. Very convenient and very friendly staff.
