Joseph Cadillac of Dublin provides a luxury car-buying experience with a vast inventory of new, used, and Certified Pre-Owned vehicles. Many customers report a highly pleasant and zero-pressure purchase process, with very knowledgeable, thorough, polite, and honest sales representatives. Some buyers found their specific model with better terms, valuing their trade way better and securing lower monthly payments, leading them to highly recommend the dealership. Experiences with the certified service department vary. While some customers praise it as the best, with special super professional people making service smooth, others report significant problems. Specific complaints include promised service not being performed, such as a missed tire rotation, and issues with rental car arrangements and discounts not being honored as discussed. However, the service manager has successfully resolved some of these complaints, leaving those customers feeling much better and satisfied with the resolution.
Great service department. Roxanne is extremely helpful.
February 2024
Highly Recommend. Very knowledgeable sales representative Jason. Thorough, polite, and honest. Very pleased with our purchase experience.
February 2024
Best dealer in town and the special super professional people at the service department Charles Kelly thank you for make our service smooth you are the best
