Waited very long to speak with someone on the phone and eventually gave up. Very poor customer service! Please improve this!!!
August 2023
Waited 30 minutes to speak with someone over the phone, gave up at end! Poor customer service. Wanted to transfer a prescription from Kroger pharmacy.
May 2023
Multiple instances where we have been lied to about times prescriptions would be ready. Previously, arrived hours after the time told to me on the phone, only to be told it’s not ready. After waiting for an hour, I was told they don’t have any and it should be filled the next day.
