Sam's Club Tire & Battery is a store where customers can buy in bulk. The store is clean, organized, and not as big as a Costco, with easy access in and out and plenty of parking. Many find the employees to be a great team, better trained, amazing, helpful people who really go over and above. The pharmacy is frequently praised as the best, with no lines and prescriptions always ready. The store offers a helpful phone app for extra deals and to find items. A popular feature is the scan and go option, which allows customers to scan items and check out without waiting in a long checkout line, making it fast to get in and out. Special discounts are sometimes offered on these items. The location also includes a sushi bar, though it is run by a third party. Some frustrations are noted, particularly at the gas station, where card issues can occur, requiring a call to resolve. Wait times for services like returns can also be long, especially with fewer employees. However, staff are consistently described as trying hard to help, and customers generally feel they are never ignored.
Rick was very helpful and kind! I got 4 new tires, service was very quick.
November 2024
I came in with a problem with a tire. Carlos was very helpful. Was able to squeeze me in and fix my tire. No charge since I had bought the tires from Sam's club in Hilliard. Carlos did a great job !! He's a hard worker !!
November 2022
It's not as big as Costco, but the employees here are better trained and better people.. maybe the difference between Dublin and not Dublin.
