“I can’t say enough positive things about this specific UPS store. I had a LARGE amount of items to return and a staff member came out to my car and helped me carry it all inside. I ended up with a fairly heavy item that I did not ship and a kind employee, Joseph helped me get it back out to my car! The staff were so kind, friendly and helpful! I would go out of my way to come to this location again! Thank you so much for your help and patience!”
“What can I say, Ive never had a less-than-perfect experience here. Especially with tonights evening shift! These two are always beyond helpful, friendly and competent. It makes me want to keep coming back, and I always know I can trust them with anything important.”
“I use this location to drop off many packages, they're friendly and helpful. Tonight I showed up right when they closed but they were still happy to help. There's a guy, maybe the manager who takes care of everything. Great service.”
“I needed a new supply of business cards ASAP, and they got it done inside 24 hrs. Friendly, helpful, professional, and easy to work with — everybody there !! It convinced a friend to try them, and he ended up very happy too.”
“John is incredibly knowledgable and was very helpful with my wedding stationary printing needs. He was also incredibly patient with me and made sure I was 100% satisfied before fulfilling my order. 11/10 experience. Will keep going to John for all my printing needs.”
“This is an Amazing store with great customer service! Please stop coming into franchises and expecting not to pay for materials YOU need to complete YOUR shipment. The UPS Store is not required to tape ANY box in which the customer did not pay to ship at the store.
It’s taking responsibility for YOUR box if something were to happen just because they tapped it. BUY TAPE or stop shipping/returning stuff. It’s not fair to have to run a business and buy everything for the customers to COMPLAIN about a policy that you can GOOGLE. You go run a business and have your customers make complaints about you not giving free materials, it’s actually crazy to see these reviews and entitlement!
Stop blaming that amazing woman Tiffany! She is there by herself every time I come in and does an excellent job at connecting with her customers. If you pay attention while in the store and stop worrying about tape you would see how many people genuinely love the store!
Stop coming into the store feeling ENTITLED to supplies that should be purchased. If you want FREE tape, go to the store who chooses to do it for free regardless of UPS POLICY. maybe they have the money to do that and that’s great but stop trying to knock down a business for simply following the rules!
Also, if you packages don’t get scanned in CALL UPS CUSTOMER SERVICE! All of this information is on Google. Stop trying to blame this store for everything UPS. They do not put the packages on the truck and ship them. If you have a problem The store can not help and has to take the same avenue you do to solve the problem. Which they are also not required to do because The UPS Store and UPS ARE SEPARATE ENTITIES!
they try their best but y'all are expecting miracle workers and it doesn't work like that. Blame the truck drivers for not scanning in your package or ask for a receipt so you can physically see your package be scanned and if any problems occur after… it’s because of UPS not this UPS STORE”
“Absolutely fantastic service at The UPS Store on Sawmill Road! I've been helped by every team member there, and each one of them has always been incredibly friendly, attentive, and helpful. They consistently go above and beyond to answer questions, provide guidance, and make the entire process smooth and fast.
The atmosphere is always positive, and you feel genuinely welcomed every time you walk in. If you need any UPS services, this is hands down the best location in all of Dublin. I highly recommend it to anyone looking for efficient, professional, and kind service.”