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“really appreciate this staff, helpful, friendly and gives a solid effort; Thank You! they know how to anticipate the evening rush and work as a team to get to as many customers in an efficient way, even tho they are on a skeleton crew. i needed reports bound with the spiral report covers and they clearly communicated what could be done in the time frame and met the promised deadline. they offer rush services w/fee, for anyone like me pressed for time - very happy customer here!”
“The owner Resha is extremely friendly, personable and professional. I had to ship a phone back this morning. He made the process very smooth. Definitely would recommend the UPS store to anyone.”
“Blake went above and beyond in helping me with my shipment. He was knowledgeable and friendly. I will be back.
New to the community and I’m loving it here.”
“My preferred more personal touch means of shipping! Great team and customer service to explore best either time or cost to get items shipped! Shipped a dozen items over the past few years and no issues (even end of COVID times).
Miss the German Shepard ? in the store ?✝️?”
“Went in this morning because Verizon was saying I didn't return my equipment 9 months ago. Needless to say, that receipt is long gone. There were 2 friendly gentlemen there working the counter. I asked if they could help me and Al Hanini went above and beyond. He literally hand wrote out 10 tracking numbers for me. Excellent customer service.”
“Staples has great deals on school supplies especially markers, pens, glue and notebooks! One stop needed for all school supplies. I also like to buy cleaning supplies there because many times they offer lower prices than other stores!”
“The print desk folks were very helpful and were able to assist in getting some things printed for me on last-minute notice. Thank you again for all of your help and I appreciate the professionalism.”
“I’ve had an excellent experience with The UPS Store at 829 Bethel Rd in Columbus over the past 6 months. I recently moved here from Texas, and I can honestly say that I’ve had a much better experience at this location than at the stores I visited in Texas.
I regularly visit this store for shipping and returns, and the team is always welcoming from the moment I walk in, even when they are busy helping other customers. They are always friendly, professional, and willing to go the extra mile to help.
They have been especially helpful with returns, including Happy Returns, when I occasionally lose or don’t have my return barcode. The staff is patient and always does their best to help me.
I also really appreciate how quick and efficient they are. They process my shipments and returns without wasting my time, which allows me to get back to my other work quickly.
I highly recommend this UPS Store to anyone looking for reliable shipping, professional packing, quick service, and excellent customer service. Thank you to the entire team for consistently providing such a great experience!”
“I had a wonderful experience with the UPS manager in training Keon Black. He was professional, patient, attentive, and genuinely committed to helping me. His excellent customer service and positive attitude made the entire experience smooth and pleasant. He is a great reflection of UPS and will make an outstanding manager. UPS is fortunate to have him! He has made my relationship with this location a benefit to my business!”
“I'm leaving a review because I have always appreciated my experiences with Staples Print & Marketing, and I want to make sure I start appreciating folks the great work they do. I have used other companies, and they are fine, and Staples is my go-to for quick and simple printing and binding.The staff is always incredibly helpful and patient, even when they are have liiiinnnees of folks. And the number of times they have taken the time to review my document and call or ask questions just to check if they think there is something I didn't intend (orientation; black and white versus color printing) is beyond awesome. They could always just take the order and leave the consequences of any of my mistakes on me.I appreciate that above and beyond, and want to say thanks!”
“My experience has been really good.
The representatives always try to greet each customers. The staff has been really helpful and very friendly to me. Katie went above and beyond on my international shipment recommendation.”
“Shaquayla was born for customer facing jobs. What a star employee you have there!! She helped me out tremendously and was such a pleasure to interact with. I'm sure this job is stressful and can take a toll but she was so positive and welcoming. Thank you for making my experience easy!”
“I have been going to this place for months since creating an eBay account. I know and interact with the owner and staff. They are all great and make shipping very easy. I never go to the post office or other areas if I need something shipped as they are so pleasant. I highly recommend this shop.”
“I place an order for wrapping paper. It was the viral customer order going on TikTok so I knew they were backed up. I called day later to check on the progress of my order and the associate placed me on the top of the list for my order to be picked up. Amazing experience! I will be ordering from them again.”
“9/22/25: Eric is an easy going guy that assisted me with booking the Uhaul reservation.
He informed me that they’re a 24 hour location so you can pick up whenever needed through U-Haul’s guided process.
They carry some packing supplies and have dolly’s if needed as well!!!”
“Noah was polite, knowledgeable, and gave me all of the info I needed including what to expect next. Very helpful! Thank you, Noah! I see you! 👏🏼”
8:30AM - 5PM
6575 Huntley Rd Unit C, Columbus
Shipping Centers
“Absolutely wonderful. I had a baby shower in Columbus and traveled back to Charleston, SC not able to take everything back with me. I was never worried though, because Craters & Freighters was at my side! They made it so easy to get my gifts to me not only quickly, but in perfect condition also. Thank you C&F team for making my experience so wonderful and easy!”
“The people that work here are GREAT in my opinion. I needed to get a yard sign made and I totally totally totally hate computers sometimes. Denise patiently helped me to navigate the website and helped throughout the entire process. And then...Viola! The end result was a beautiful sign. Denise and the staff did a great job making a very nice looking yard sign for me. This location is extra nice also because it's open until till 8: 00pm during the week when most of the other ones close at 7: 00pm. Thank you again for the great customer service.”
“We were helped by UPS employee, James, today. We had 2 big, heavy boxes that had the same Amazon tracking number. He advised us to get a 2nd tracking number from Amazon so we'd have proof that both boxes arrived. He carried the heavy 2nd box to our vehicle until we can get the 2nd tracking number. We can't say enough good about how helpful he was to us. He probably saved us a lot of money with his advice and help. We can't thank him enough!”
“The best part about this store is the workers who take the time to explain things to you (if there's not a line) and have good advice on shipping and electronic communication/printing. Also they have self-service printers if you're in a hurry.”
“I always have a positive experience at FedEx. I frequent a couple times a month - I feel confident when I say they always go over and above for me and other customers. So friendly!”
“I had never returned anything to amazon and the guy working at the front today was great. Didn't make me feel stupid and was so helpful. Truly refreshing to have great customer service! Thank you guys!”
“The workers are very nice and patient. This one nice lady helped me with my package when I didn't know how to work it since it was my first time. Ever since then I've been coming here any time I need help with my packages”
“An awesome team that reps the organization well. Helped me over the phone and in the store.....they weren't bothered by my endless questions and mu vertical banner came out beautifully!”
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“I called the store this morning to figure out an issue. The colleague quickly assisted me and fixed the issue, even with a line of customers in the store. 5 stars!”