“really appreciate this staff, helpful, friendly and gives a solid effort; Thank You! they know how to anticipate the evening rush and work as a team to get to as many customers in an efficient way, even tho they are on a skeleton crew. i needed reports bound with the spiral report covers and they clearly communicated what could be done in the time frame and met the promised deadline. they offer rush services w/fee, for anyone like me pressed for time - very happy customer here!”
“Since they opened, this place is my go-to shipping store. I've done a bunch of business with them at this point, but my experience around a month or so ago is a good example. I had some heavy bookshelf speakers, and they were very accommodating and helpful! They patiently went through several shipping options (double boxing, single boxing, multiple boxes, etc) to try to find me the best price and safest shipping.”
“Blake went above and beyond in helping me with my shipment. He was knowledgeable and friendly. I will be back.
New to the community and I’m loving it here.”
“My preferred more personal touch means of shipping! Great team and customer service to explore best either time or cost to get items shipped! Shipped a dozen items over the past few years and no issues (even end of COVID times).
Miss the German Shepard ? in the store ?✝️?”
“Every time I come into this store, the staff is incredibly kind, positive, and welcoming. Their warm attitudes truly make a difference and always brighten my day. Customer service like that does not go unnoticed, and I’m so thankful to have such a wonderful UPS Store nearby!”
“I use the printing services at this location often for my business, and Robin makes the entire process effortless every single time. Her attention, kindness, and consistency truly set her apart. I can’t say enough about how exceptional her service is. I’ll keep returning because I know I’m always in good hands. Highly recommend!”
“Went to this location Wednesday to return Amazon package. My phone locked up the young woman not only helped with my return but also managed to unlock my phone. She went above and beyond with helping a frazzled woman resolve her problems. Great”
“This location is further from my home but I always go to it because of the employees . It hard to find good customer service these days but Josh and Keon are a great example of how customer service is done. Both greeted me with a smile on their faces when I walked in . They were friendly and professional which made my day. Both are an asset to this location! Highly recommend this store.”
“Staples is the place to get all office needs and more!! Whether you are shopping online and having it delivered, or buying in store, the variety is great! My store in Hilliard also has a Party City inside so, go there for balloons!”
“I'm leaving a review because I have always appreciated my experiences with Staples Print & Marketing, and I want to make sure I start appreciating folks the great work they do. I have used other companies, and they are fine, and Staples is my go-to for quick and simple printing and binding.The staff is always incredibly helpful and patient, even when they are have liiiinnnees of folks. And the number of times they have taken the time to review my document and call or ask questions just to check if they think there is something I didn't intend (orientation; black and white versus color printing) is beyond awesome. They could always just take the order and leave the consequences of any of my mistakes on me.I appreciate that above and beyond, and want to say thanks!”
“Had to return an item that a family member ordered from Amazon, they have a great return set up and the gentleman behind the counter helped me with my return. Great customer service and support ????”
“I have been going to this place for months since creating an eBay account. I know and interact with the owner and staff. They are all great and make shipping very easy. I never go to the post office or other areas if I need something shipped as they are so pleasant. I highly recommend this shop.”
“Neils was absolutely incredible! He was more than helpful and respectful to me during the time I was there. I will definitely return to this location for my shipping needs.”
11AM - 5PM
3680 W Granville Rd, Columbus
Shipping Centers
“I place an order for wrapping paper. It was the viral customer order going on TikTok so I knew they were backed up. I called day later to check on the progress of my order and the associate placed me on the top of the list for my order to be picked up. Amazing experience! I will be ordering from them again.”
“Is FedEx is very clean and they’re always very quick with getting you in and out. Also very patient with teach teaching you how to ship things on your own chase particular was super helpful for me today.”
“9/22/25: Eric is an easy going guy that assisted me with booking the Uhaul reservation.
He informed me that they’re a 24 hour location so you can pick up whenever needed through U-Haul’s guided process.
They carry some packing supplies and have dolly’s if needed as well!!!”
“Absolutely wonderful. I had a baby shower in Columbus and traveled back to Charleston, SC not able to take everything back with me. I was never worried though, because Craters & Freighters was at my side! They made it so easy to get my gifts to me not only quickly, but in perfect condition also. Thank you C&F team for making my experience so wonderful and easy!”
“We were helped by UPS employee, James, today. We had 2 big, heavy boxes that had the same Amazon tracking number. He advised us to get a 2nd tracking number from Amazon so we'd have proof that both boxes arrived. He carried the heavy 2nd box to our vehicle until we can get the 2nd tracking number. We can't say enough good about how helpful he was to us. He probably saved us a lot of money with his advice and help. We can't thank him enough!”
“I had a very easy time shopping multiple packages. Raleigh helped me and was awesome! He made my experience super easy, and got me the best prices. Will definitely be back!”
“I’m honestly not sure what that previous reviewer was talking about with the whole “Scary Gary” comment. In my experience, Gary is one of the kindest, most compassionate people you could meet. When my dog passed away, he helped me with some printouts and showed so much empathy and patience during a really hard moment.
I also have a daughter with autism, and Gary was incredibly sweet with her and even managed to make her smile, which meant a lot to me as a parent.
Sometimes one bad interaction can lead to an unfair review, but our experience was the complete opposite. Gary has always been professional, kind, and genuinely caring. If anything, the only thing “scary” about Gary is how quickly he proves negative reviews”
“I made a mistake when I printed my Christmas cards and the woman who helped me was amazing! Even though it was my fault she helped me fix it and was so kind during a very busy stressful season!”
“I had a fantastic experience at the FedEx Print & Ship Center in Dublin. John helped me, and he truly went above and beyond.
I came in with my car completely full of items I needed to ship for work to a warehouse, and it felt like a pretty overwhelming task. John immediately stepped in and helped me unload my car, get everything boxed up properly, and make sure the shipping details matched the information I needed to provide to the vendor receiving the shipment. He was patient, organized, and incredibly helpful through the entire process (and it took like, 45 minutes).
What really stood out was his follow-through. About an hour after I left, he called me to let me know there had been a mix-up with some of the tracking numbers he initially gave me. He had already corrected it and emailed me the updated information so everything would be accurate on my end. That level of care and attention to detail meant a lot.
Customer service like this is rare these days. John made what could have been a stressful shipping situation easy and smooth. Truly a 10/10 experience. If you’re going to this FedEx location, I hope you get John!”
“I went into UPS today to return a photo booth and spectrum equipment. There was only one individual working, KJ, who effectively and timely managed and processed everyone's request with superb efficiency. In a line of 4-5 people I was in and out. He even paid attention to items that people were holding in the line and informed them before they waited that they didn't take the packages their and cordially redirected them to two UPS stores that did. I was highly impressed with his customer serviced and efficiency.”
“I had never returned anything to amazon and the guy working at the front today was great. Didn't make me feel stupid and was so helpful. Truly refreshing to have great customer service! Thank you guys!”
“Oh my goodness! My experience at the Westerville location was wonderful! Chelsea took care of me immediately, was super accommodating and super friendly, had no trouble completing my project, and had it ready at the appointed time! I will add this about Chelsea… There was an elderly lady who came in to print some copies in the self serve area. This individual was not familiar with how the machines worked and asked for help. Chelsea came out immediately. I was able to overhear the exchange. She was so kind and so patient and so very supportive of this rather lost individual, trying to use technology she was not familiar with. I was very impressed with that! That is truly going the extra mile in customer service! Way to go, Chelsea!”
“Every employee is so incredibly nice! They get me in and out very fast! Especially with my pre paid labels. I live in powell / delaware and drive to the sancus location because I know I can drop off mt packages and go. I appreciate them so much!! :)”
“I called the store this morning to figure out an issue. The colleague quickly assisted me and fixed the issue, even with a line of customers in the store. 5 stars!”