Shipping Centers in Dublin, OH

“Went in this morning because Verizon was saying I didn't return my equipment 9 months ago. Needless to say, that receipt is long gone. There were 2 friendly gentlemen there working the counter. I asked if they could help me and Al Hanini went above and beyond. He literally hand wrote out 10 tracking numbers for me. Excellent customer service.”

“Shaquayla was born for customer facing jobs. What a star employee you have there!! She helped me out tremendously and was such a pleasure to interact with. I'm sure this job is stressful and can take a toll but she was so positive and welcoming. Thank you for making my experience easy!”

“My experience has been really good.
The representatives always try to greet each customers. The staff has been really helpful and very friendly to me. Katie went above and beyond on my international shipment recommendation.”

“The best part about this store is the workers who take the time to explain things to you (if there's not a line) and have good advice on shipping and electronic communication/printing. Also they have self-service printers if you're in a hurry.”

“I had never returned anything to amazon and the guy working at the front today was great. Didn't make me feel stupid and was so helpful. Truly refreshing to have great customer service! Thank you guys!”

“This is an Amazing store with great customer service! Please stop coming into franchises and expecting not to pay for materials YOU need to complete YOUR shipment. The UPS Store is not required to tape ANY box in which the customer did not pay to ship at the store.

It’s taking responsibility for YOUR box if something were to happen just because they tapped it. BUY TAPE or stop shipping/returning stuff. It’s not fair to have to run a business and buy everything for the customers to COMPLAIN about a policy that you can GOOGLE. You go run a business and have your customers make complaints about you not giving free materials, it’s actually crazy to see these reviews and entitlement!

Stop blaming that amazing woman Tiffany! She is there by herself every time I come in and does an excellent job at connecting with her customers. If you pay attention while in the store and stop worrying about tape you would see how many people genuinely love the store!

Stop coming into the store feeling ENTITLED to supplies that should be purchased. If you want FREE tape, go to the store who chooses to do it for free regardless of UPS POLICY. maybe they have the money to do that and that’s great but stop trying to knock down a business for simply following the rules!

Also, if you packages don’t get scanned in CALL UPS CUSTOMER SERVICE! All of this information is on Google. Stop trying to blame this store for everything UPS. They do not put the packages on the truck and ship them. If you have a problem The store can not help and has to take the same avenue you do to solve the problem. Which they are also not required to do because The UPS Store and UPS ARE SEPARATE ENTITIES!

they try their best but y'all are expecting miracle workers and it doesn't work like that. Blame the truck drivers for not scanning in your package or ask for a receipt so you can physically see your package be scanned and if any problems occur after… it’s because of UPS not this UPS STORE”