Shoe Dept. Encore is a customer-focused shoe store that consistently provides an exceptional shopping experience. According to multiple reviews, the store's staff, including managers Gabby and Brianna, as well as employees Miranda and Debbie, have been praised for their exceptional customer service. Customers highlight the staff's patience, care, and willingness to go above and beyond to assist them, even with large families. The reviewers express feeling welcomed, comfortable, and valued, as if they were shopping in their own homes. The staff's personable approach and genuine efforts to find the right products have left a lasting positive impression on the customers. Furthermore, the store has been recognized for its support of the local community, providing empty shoe boxes to a charity project, which has significantly contributed to the success of the initiative. Overall, Shoe Dept. Encore is a business that prioritizes customer satisfaction and community engagement, making it a popular choice for shoppers.
We love Miranda!!! Every time we have stopped in, she has been incredibly welcoming and made every effort to find us what we wanted. She’s personable and always has a smile! We actually look forward to seeing her when we stop in!
October 2023
I had an amazing experience, Debbie was so much help. She not only helped me measure my son’s foot but educated me on the best shoes for him to wear .
October 2023
Debbie helped me with finding my grandsons shoes, she is amazing!! Thank you Debbie for your excellent customer service!!!
