Watches in Dublin, OH

“I cannot say enough about Annie and Yury treating me with the utmost kindness, compassion and professionalism during my multiple shopping experiences these past 3 years. I bought heirloom pieces from them for special occasions such as my daughter's graduation and again at my mother's end of life journey. They were so incredibly helpful, but more than that, showed me human kindness again and again as I visited them throughout my mother's journey. Me and my family will always come back to this shop.”

“Excellent business!! We have dealt with them many times and have been completely satisfied with their customer service & quality of jewelry.
Top notch.
Dave & Kristine Cash”

“Becky, Amanda and Lori had the best customer service ever! They were very knowledgeable and took time to show us several pieces that were so stunning. You could tell they had a true passion for what they do! 10/10 service!”

“Updated: We decided not to hold a grudge againts these fine gentlemen who very promptly and professionally contacted us to address our concerns.We would be lacking in our duty to follow the Golden Rule, as we preached below, if we failed to modify our review against the totality of these circumstances. Yes, we still stand by our experince and think Ken needs to rethink his approach. But, the managers heard our complaint and have genuinely listened! We are grateful. We look forward to enjoying this beautful store in the years ahead.Best,The ConroysOriginal Review: We brought a $30,000 eternity band to be appraised for insurance purposes. Upon dropping off to Ken, possibly the rudest sales person we have ever met, proceeded to lecture us on the meaning of cubic zirconia. His implication being our ring was fake. This after we handled him the 12 GIA certificates. We laugh it off.Then, we request to have our pending wedding date engraved into the ring, which he wrote down properly, but then proceeds to incorrectly engrave. So now we have to wait while they refill the engraving and do it again. I show up today to pick up the ring and Ken asks me with disgust, "Why do you care, it will wear off anyway" when I questioned him as to why the engraving was off center and crooked.Ken is the type of arrogant sales rep we can all do without. He projects an attitude of superiority. This beautiful store should be a place of happy memories, not a place of small mindedness where the sales associates accommodate their own insecurities by trying to belittle their customers.Ken should be encouraged to read, "How to Win Friends and Influence People," by Dale Carnegie. At worst maybe give him a refresher in the importance of following the Golden Rule in the sales process.Ken: your one star attitude is dragging down a five star store. You can and should strive to do better.Most Disappointingly,Jimmy D. Conroy II”