Auto Repair in East Cleveland, OH

“Very courteous and professional .All customers are treated with the highest of respect. For our competitor's......"please stop!!! Because I said "I thought you were a telemarketer " you would write a negative post about my business???? I think most people will see through you. Have a blessed day!!!”

“Excellent Customer Service and friendly people!
On Friday April 5th I was heading into work early. As I was coming down Hayden Ave, I hit a pothole and blew a tire. I was referred by a co-worker to go to Moe’s Tire Service in East Cleveland. I wasn’t able to go due to my schedule for that day. So I had a friend take my car up there to get a replacement tire. They did replace my blown tire. However, I discovered the tire they replaced was a smaller size than my original tires. Since they were closed I had to come back the next day. I came back on April 6th and explained to the mechanic what happened. He looked at my tire and was completely confused as to why someone put the wrong tire on my car. I showed him the receipt and told him I wanted a new tire. He apologized for the mistake and told me to just pay the difference for the brand new tire. I was extremely happy with this! Thank you for the excellent service. I will be back soon!”

“This is the automotive experience I should have had a long time ago. Every staff member greets you with a smile. The facility is so clean that it is hard to believe it is an automotive establishment.

They call after diagnosing the problem and again when the repair job is done. If there are other foreseeable issues Ken lets you know so you are aware of any forthcoming repairs. At Professional Automotive it is not about the money it is about customer satisfaction.

This is also a certified Echeck facility.”