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“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
“Really phenomenal service, we were matched with products that we were very happy with and got a great deal on thanks to the help of our rep, Amber. Needless to say, Amber is going in our testament and will for how helpful and friendly she is (seriously give her a raise)”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“Nick was amazing and helping us choose our new mattress and adjustable base! He really took the time to learn our sleeping habits and explain all the different types of mattresses and their benefits. The special financing offered by Mattress Firm was amazing. We can’t wait to get our new mattress with adjustable base into our house. Thank you, Mattress Firm!”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
“Frank is awesome! I Bought two mattress sets off of him and had an issue with one. He took care of it right away and I ended up buying a third I was so pleased. Would definitely recommend! He will treat you right!!”
“Repeat customer that has had nothing but a great experience. I have gone to other places, but I return each time to OMF because of the value and the quality of products.”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
“I had a really positive experience at this Value City this month. Two associates were super helpful on helping me find both living room and bedroom furniture. They both went above and beyond to ensure I purchased items I really love and fit my budget. I appreciate their knowledge of products and sales as well as them connecting with me and my partner as we shopped. Looking forward to coming back for my future furniture needs!”
“Good people, good products, good service and great deals! I highly recommend you check them out in Collinwood before you go spend thousands at all the other places in town!”
11AM - 7PM
1536 Golden Gate Plaza, Cleveland
Mattress Stores
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“My salesperson was very accommodating. I found the couch I had and he literally move two chairs to the same area so I could see the furniture together. Very nice”
“I bought furniture 2 times from this company, everyone there was super nice, professional and not pushy. I told my 2 sisters , their friends and all now bought from here. They have high end furniture(Smith Brother's)and affordable furniture. I use it go to Wayside but this is my go to furniture store now!”
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“I had a great experience at the furniture store thanks to Adam and Richard. They was incredibly helpful while I made my decision with the purchase of end tables. It's rare to find customer service this good — thank you again for making the process so easy and enjoyable!”