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“We went to Sleep Outfitters in Mentor today to look at mattresses. Dayana was our sales representative. Dayana was absolutely fantastic. She was so informative, polite, funny and made us feel so comfortable. So glad we stopped by and bought a great mattress . I told my husband I could have her as a friend that’s how wonderful her personality is. Thanks Dayana for all your help we appreciate you. Hope to see you again.
Gary & Connie Danielson”
“I higly recommended the Matress Firm in Mentor. We recently replaced our bed, and the level of service we received was absolutely outstanding. We had an amazing experience buying a bed and pillows with Adam, who was highly knowledgeable, professional, and went above and beyond addressing all our questions in detail. He listened our concerns and show us such great options jhat we are planning to go back soon to get a new base. His customer service completely exceeded my expectations.”
“Excellent experience from walking through the showroom to delivery and set up. No high pressure sales. Very helpful salesperson (thank you, Jake!). Would definitely purchase furniture from here again. We had an all around great experience.”
“Went in looking for a power chair for my wife and came out with a brand new living room set that I love as much as my wife. The salesperson Stacy was so great and even helped us with getting financed. It was an over all great experience”
“I'm a repeat customer because the OMF products are outstanding. I even follow my sales rep Eileen to whatever store she is at! She really helped with my last purchase. I needed a guest bed. Eileen suggested that I get the new bed and use my old one in the guest room. I had been considering an adjustable bed so it was the best of both worlds. I couldn't be happier. I use my adjustment every night. It is especially helpful because I suffer with vertigo and this allows me to sleep propped up. I highly recommend sharing your situation with Eileen - she has never steered me wrong!”
“Repeat customers for life! We've worked with Diana, Paul, and Kevin who are all fantastic. Friendly, patient, and knowledgeable when it comes to all things mattress. They are committed to finding you the right fit. Highly recommend!”
“I bought furniture 2 times from this company, everyone there was super nice, professional and not pushy. I told my 2 sisters , their friends and all now bought from here. They have high end furniture(Smith Brother's)and affordable furniture. I use it go to Wayside but this is my go to furniture store now!”
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“The whole experience was very good. The salesman was informative, but we felt no pressure. He was available for questions, but allowed us space to discuss things privately. The store was clean and the layout of furniture allowed for easy access to items of interest.”