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“Evelyn assisted me in obtaining a new phone. She was very kind, explained my options and what worked best for me. She was very patient and understood the steps to get my phone set up. She helped me with a few tips. I felt very secure in working my new phone. A really great experience. She has good customer service. Thank you, Evelyn.”
“Brandon provided the best customer service! When my cell company couldn't resolve my phone issue, I found Wholesale Cellular through an online search and Brandon had it taken care of in minutes. Highly recommend for fast, friendly and helpful service, thanks Brandon!”
“I had an iphone X that had some water damage and an iphone 7 that needed a battery. Unfortunately, they couldn't save the X but didn't charge me anything to diagnose it. The service was fast and friendly and the new battery in the iphone 7 is working great. Highly recommend.”
“Good place to get a new sim card. Friendly employees with fast service, but the company needs to do something about their first plan always being a 60 dollar one. I wanted to get a 40 dollar one but because of technical issues we could only get 60 dollar one. It was easy to change to a 40 dollar one after though.”
“I was very pleased & satisfied with the customer service I received from the staff. I had some confusion & questions & Cameron Courtad was very patient & helpful explaining everything. I will always request him to help me. Thank you for being so helpful!!!”
“Very easy. Only problem was is that the service to my tablet was shut off without warning or my consent and not sure what to do or who to call about that. The phone I have works but is slow.”
10AM - 7PM
1109 Elida Ave, Delphos
Mobile Phones
“Mom my and I went into Verizon today to get new phones, and Jake was amazing! We came in when there were also 4 or 5 other people there, and he handled everyone so well by himself. Thanks again Jake for the absolute best service ever!”
“There was a mishap in the packaging department for my order placed on amazon - I was sent the wrong phone because of a mislabeled box - easy mistake, easy fix. Amazon was giving me an absolute headache with the return process. I decided to call Radio Hospital directly, and had the pleasure of speaking with Kim first. It wasn’t her department, but she took ample notes and relayed my message to the right person. Matt called me by that afternoon and did a wonderful job resolving the issue. We’ve ordered phones from them in the past and always have a great experience with our purchase. I’ll definitely use them again in the future, just maybe not through Amazon now that I have their direct info! Thanks a lot guys - you have amazing customer service and response time!!”
10AM - 8PM
2421 Elida Rd, Lima
Mobile Phones
“Jarod was an excellent service provider. Very knowledgeable, relatable, and helpful. He spoke in terms that we fully understood, and left with a phone we are happy with.”
10AM - 8PM
1513 Harding Hwy, Lima
Mobile Phones
“Very impressed with the professionalism and service at T-mobile in Lima, Oh. Jackie made sure I had everything I needed to start my service in a timely manner! I wish I could leave more star’s?”
10AM - 8PM
3215 Elida Rd, Lima
Mobile Phones
“Stacy was amazing she helped me w a kinda complicated request. But I transferred from spectrum and they were being complicated. I’m a proud and happy T-Mobile customer, thanks to Staci. Much love”
“Victoria help me get boost and she was so super friendly and awesome. Got me service super fast! I definitely will be going back and doing business with her! Her customer service was the best I've ever had.”
“I think Verizon is the best carrier imo I got a 200$ gift card for new phone account I also got there wifi so I'm eligible for a Nintendo Switch there customer service goes out there way for me they have a lot going on so I have needed technical support but I've not yet had a bad rep when calling yet they just provide so much and there warranti3s are legit amazing I got the galaxy s24 utrua and for a little over 100$ I got a brand new s24 ultra and am able to make payments so many advantages they have best reception most towers I could go on with all the advantages”
10AM - 8PM
3100 Elida Rd, Lima
Mobile Phones
“We had a great experience at this location! Thank you Austin, your product knowledge and customer service skills are amazing! My husband and I scheduled an appointment online and we were assisted as soon as we came in the door ( the line was long). We came in to switch cell phone providers and possibly buy one phone. With Austin's assistance we switched to Spectrum Mobile, purchased two phones, and upgraded our home service as well. All around a great experience and we will be saving a total of $220.00 a month! Thank you Austin!”
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“Helped by Andrea at this location. She was very direct in helping us find what we were looking for and helping us get the most for our money. Every company needs more people like Andrea!!”