“They was friendly. New just what I needed. Explained how in my situation this new device was what I needed. It is working as they said it would I'm very happy and will send more people to them”
“Brandon provided the best customer service! When my cell company couldn't resolve my phone issue, I found Wholesale Cellular through an online search and Brandon had it taken care of in minutes. Highly recommend for fast, friendly and helpful service, thanks Brandon!”
“I had an iphone X that had some water damage and an iphone 7 that needed a battery. Unfortunately, they couldn't save the X but didn't charge me anything to diagnose it. The service was fast and friendly and the new battery in the iphone 7 is working great. Highly recommend.”
“There was a mishap in the packaging department for my order placed on amazon - I was sent the wrong phone because of a mislabeled box - easy mistake, easy fix. Amazon was giving me an absolute headache with the return process. I decided to call Radio Hospital directly, and had the pleasure of speaking with Kim first. It wasn’t her department, but she took ample notes and relayed my message to the right person. Matt called me by that afternoon and did a wonderful job resolving the issue. We’ve ordered phones from them in the past and always have a great experience with our purchase. I’ll definitely use them again in the future, just maybe not through Amazon now that I have their direct info! Thanks a lot guys - you have amazing customer service and response time!!”
“Very easy. Only problem was is that the service to my tablet was shut off without warning or my consent and not sure what to do or who to call about that. The phone I have works but is slow.”
10AM - 8PM
2421 Elida Rd, Lima
Mobile Phones
“Jarod was an excellent service provider. Very knowledgeable, relatable, and helpful. He spoke in terms that we fully understood, and left with a phone we are happy with.”
“Good place to get a new sim card. Friendly employees with fast service, but the company needs to do something about their first plan always being a 60 dollar one. I wanted to get a 40 dollar one but because of technical issues we could only get 60 dollar one. It was easy to change to a 40 dollar one after though.”
“I was very pleased & satisfied with the customer service I received from the staff. I had some confusion & questions & Cameron Courtad was very patient & helpful explaining everything. I will always request him to help me. Thank you for being so helpful!!!”
10AM - 8PM
3215 Elida Rd, Lima
Mobile Phones
“I had been to several T-Mobile stores looking for a case and screen protector for a Pixel Pro 7. They had both in stock and installed both on my phone. Great service and stock on hand. Definitely using them going forward for anything I need for my T-mobile service.”
10AM - 8PM
1513 Harding Hwy, Lima
Mobile Phones
“Very impressed with the professionalism and service at T-mobile in Lima, Oh. Jackie made sure I had everything I needed to start my service in a timely manner! I wish I could leave more star’s?”
“Victoria help me get boost and she was so super friendly and awesome. Got me service super fast! I definitely will be going back and doing business with her! Her customer service was the best I've ever had.”
“After being told the wrong information by a seasonal worker and being on the phone over an hour with the wrong person, Tim was our salesperson and he was great! He was professional and very helpful with any questions we had and helped us understand everything that we were doing. Thank you!”
10AM - 6PM
3100 Elida Rd, Lima
Mobile Phones
“It wasnt a long wait with all the workers working! Make sure ypu sign in when you walk in because they go off of the bored ! There was a horrible cutomer in there when i was there saying i cut in front of her when i walked up to the station to be helped. But i stood my ground not going to let a KAREN walk on me when it wasnt my fault. Manager came out and took my side i wasnt in the wrong the Karen left.”
10AM - 7PM
2400 Elida Rd, Lima
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
“Evelyn assisted me in obtaining a new phone. She was very kind, explained my options and what worked best for me. She was very patient and understood the steps to get my phone set up. She helped me with a few tips. I felt very secure in working my new phone. A really great experience. She has good customer service. Thank you, Evelyn.”