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“I originally went to the store to change ownership of my phone. I had no intention on getting a new phone. However, with the outstanding customer service I received from Aisha and Jay I thought we would give it a try. I told them exactly what I wanted and they listened and not only delivered but went above and beyond what was needed. Both have an awesome personality. I’ve been with AT&T for several years and to be honest I thought about changed companies due to the poor customer service I had received the last few times at the West River location in Elyria. However, as long as I can deal with Aisha and Jay I will continue with AT&T. They are the way customer service should be. I cannot say enough good about either one of them. So if you are looking for a great experience check them out. Keep in mind there is only two people working so there could be a wait but it’s worth it!”
“Christopher Lee handled my new account and was fantastic! Absolutely the best customer service experience I’ve had in a long time. He was professional, accommodating and friendly.”
“Al from the Elyria,Ohio store really helped out! He got me and my husband a great plan and some great phones! I cut my bill in half! Switching from AT&T! Want a great cell company with great customer service? Go to AL at BOOST Mobile.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Don was amazing he was able to switch me from a standard account to a first net plan. He made the switch simple and easy and broke down the cost of everything. He also was able to help me a smartwatch at an amazing price that was affordable to my budget. He went above and beyond for customer care thanks Don.”