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9:30AM - 5:30PM
578 Cleveland St, Elyria
Tire Dealers
“Did great work on my traverse. I was in an accident, and my whole front end had to be repaired nearly 10grand worth of damage. You can't tell it was ever in an accident.”
“Chris was great to work with! I had an idea of what I wanted and was able to test drive quickly and negotiate without feeling like I was being pressured into anything.”
“I had a service appointment today. It went smoothly. The waiting area was clean and had coffee selections. Justin, a new service representative, was kind and helpful. All around I felt welcomed and valued. Thanks to the service department!”
“Had new tires put on today and couldn’t be more pleased with the service we were given. Brandon was awesome, friendly and professional. We had scheduled the day and he asked if there was a time we needed the car back. They were done several hours before we needed it. Very pleased and will be back!”
“I had a service appointment today. It went smoothly. The waiting area was clean and had coffee selections. Justin, a new service representative, was kind and helpful. All around I felt welcomed and valued. Thanks to the service department!”
“The guys did a solid job installing my tires — no complaints on the work itself. I appreciate the care they took, and they even took a video walkaround of my vehicle to point out some recommended services. That part was cool, but no one actually went over those recommendations with me before I left, and nothing was provided in writing.
My only real issue was the wait. I showed up early and had both of my kids with me, and they still ran way over the time they initially gave me. I get that things happen, but a heads-up or more accurate estimate would’ve gone a long way.
Overall, decent experience and I’d come back, but I hope communication improves going forward.”
“my car alignment was terrible to the point where it was shaking and I had the wrong sizes tires on my car and they were imbalanced. just took my car there today and they fixed it perfectly. confidently back on the highway and I couldn’t get on the highway before. mechanics are legit & trustworthy.”
“Representative on the phone was very knowledgeable and helpful when I had a tow in progress and missed their call. Overall experience was excellent and would recommend them to anyone needing a tow. The tow truck driver was very friendly and listened to where I wanted my wrecked car. Very satisfied with this company all around.”
“I had half my bumper get knocked off after something on I80 hit my car. This is NOT something Firestone deals with typically but they bolted it down for me so I could dive the 300+ miles home safely. They were kind and quick and truly came to my aid. I'm incredibly grateful that despite having a limited holiday staff they took care of me and my family.”
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“The service was great--got questions answered and work to be done fully discussed. 2 things would make the process better. 1. Didn't realize there was the AAA discount. Should have been informed while writing up estimate.. 2. No mention of the charge for road test. If you have the work done perhaps that charge should be dropped.”