“Did great work on my traverse. I was in an accident, and my whole front end had to be repaired nearly 10grand worth of damage. You can't tell it was ever in an accident.”
“Chris was great to work with! I had an idea of what I wanted and was able to test drive quickly and negotiate without feeling like I was being pressured into anything.”
“Excellent customer service.There were a lot of issues with the parts, they received that were sent to the shop and they searched for new calipers and even gave me a break on the cost for the unexpected delays. They reached out to multiple locations and got the right parts back and did great job. i've no complaints at all”
“I had a service appointment today. It went smoothly. The waiting area was clean and had coffee selections. Justin, a new service representative, was kind and helpful. All around I felt welcomed and valued. Thanks to the service department!”
“I had a service appointment today. It went smoothly. The waiting area was clean and had coffee selections. Justin, a new service representative, was kind and helpful. All around I felt welcomed and valued. Thanks to the service department!”
“The guys did a solid job installing my tires — no complaints on the work itself. I appreciate the care they took, and they even took a video walkaround of my vehicle to point out some recommended services. That part was cool, but no one actually went over those recommendations with me before I left, and nothing was provided in writing.
My only real issue was the wait. I showed up early and had both of my kids with me, and they still ran way over the time they initially gave me. I get that things happen, but a heads-up or more accurate estimate would’ve gone a long way.
Overall, decent experience and I’d come back, but I hope communication improves going forward.”
“my car alignment was terrible to the point where it was shaking and I had the wrong sizes tires on my car and they were imbalanced. just took my car there today and they fixed it perfectly. confidently back on the highway and I couldn’t get on the highway before. mechanics are legit & trustworthy.”
“Tire blew on the Turnpike, was terrified of rim damaged, and was hundreds of miles from home. They got me in immediately and had the issue resolved in two hours for quite cheap, about $120 all together, with a full inspection included.”
“Representative on the phone was very knowledgeable and helpful when I had a tow in progress and missed their call. Overall experience was excellent and would recommend them to anyone needing a tow. The tow truck driver was very friendly and listened to where I wanted my wrecked car. Very satisfied with this company all around.”
“The service was great--got questions answered and work to be done fully discussed. 2 things would make the process better. 1. Didn't realize there was the AAA discount. Should have been informed while writing up estimate.. 2. No mention of the charge for road test. If you have the work done perhaps that charge should be dropped.”