Verizon's Elyria store is known for its excellent customer service and knowledgeable staff. Many customers have shared positive experiences, highlighting the efficiency and helpfulness of employees like Danaja, Zack, Mari, and Maribel. Customers appreciate how quickly their issues are resolved, whether it’s fixing phone problems, unlocking devices, or helping with account questions. The staff's friendly demeanor and willingness to assist make the shopping experience enjoyable. Customers are encouraged to visit this location for mobile devices, 5G home internet, and business needs. The store also offers convenient online services for scheduling appointments and placing orders, with options for in-store pick-up and fast shipping. Overall, the Elyria store stands out for its commitment to customer satisfaction.
Not a long wait. Very professional and understanding. Polite and the fixed my phone in no time!
May 2024
Zach was seriously such a great help. He was so real with us and supportive. For once at Verizon, we actually felt cared about and heard. He had all the knowledge in the world and pointed us in the right direction. Thank you Zach!!
February 2024
I was just at Elyria store near Midway Mall and Mari was so helpful.She really worked hard on getting my phone unlocked .SHE IS GREAT .thank you again
