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“We have been members for decades and highly recommend this credit union. The employees are friendly and knowledgeable. The loan and credit card rates are top notch. Highly recommend!”
“Quick and courteous. I went in the other day and there were 6 people ahead of me. I was still in and out in less than 10 minutes. I had just been at another bank (which I won't name) there was only one person ahead of me and it took 40 minutes!”
“Robert Allison at the Beavercreek Ohio branch worked with me on a Heloc. He was very professional and kept me updated regularly regarding the loan. Made the process very simple. I highly recommend.
Bill S”
“Over a year since visiting our local Bridge Credit Union. Happy to find a very friendly staff. They quickly handle my transactions and offered good CD rates.. I’ll definitely be back more often.”
“The people here know what they’re doing. They aim to please. Their rates on CDs are higher than any of the banks or investment companies. I can tell they’re good to their employees, because the same employees have worked here for many years.”
“Ruth is the absolute best! She always gets me in quickly and thoroughly explains everything with my account questions. I have multiple accounts and am power-of-attorney on others and she is always there to make sure everything is set up as it should be. Thanks, Ruth!”
“WPCU continues to be amazing as always!
I recently had concerns about my bank account, and everyone was efficient, friendly, and helpful in getting everything sorted out. From the call center service, to the bank teller who checked me in when the kiosk glitched (didn't catch her name, so sorry!), and to Haley (the financial coach)--everyone did an excellent job! Specifically, Haley was quick to address the issues with my account, and helped with additional inquiries I had! While I have a few more things to do before the entire thing is resolved, I trust and know that WPCU will make it quick and simple.
Seriously, thank you to everyone at WPCU from the Xenia branch and beyond for all your help. I was not even worried or stressed at any point in the process. I know you guys have my back for anything I need help with! If I could, I'd give you guys 6 out of 5 stars. Exceptional service and culture all around!”
“I went to the Wright-Patterson AFB WPCU and received the utmost courtesy and patience. I cashed over 100 savings bonds an hour before the credit union closed on a Saturday. It took more than an hour, but they were gracious enough to complete my transaction with kindness. Thank you for your great customer service.”
“I opened a new account with Nic!!Beyond impressed with the wealth of knowledge he possessed. I didn't have a single question afterwards. Also the process was super fast! Extremely nice place, would recommend to anyone.”
“I promised that I'm going to testify if my trading was successful' MR ARNOLD CLARK .It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with he and I've learned a lot with he in this few years. I'm so impressed with the profit he helped me made, What I love about him is consistency, MR ARNOLD CLARK is awesome. I just made my withdrawal of 15,000 $ USD.”
“This review is an amended post from March 2026 regarding a fraud case that has now been removed from the WPCU Google reviews. The fraud case involved several financial accounts from four different financial institutions. There were issues with WPCU resolving money that was fraudulently removed from my account totaling over $2,000. Eventually, the case was resolved.
On 4/2/2026 I received a phone call from a member (Carey) of the WPCU fraud department. Carey did a complete review of all the information and the WPCU fraud team did return all money to my account. We discussed several issues concerning security and the handling of my fraud claim. Carey did an excellent job, and I want to thank her for review, knowledge, and great customer service. Due to Carey’s work and understanding, that is why I am doing a revised review.”
“I have had nothing but good experiences with this Branch. Very kind helpful people. They not only take care of your money.They take care of you as a human. I'm always met with a smile. So many of the people at this branch have gone out of their way to help me. I Will never go anywhere else.”
“Firstly very happy I bank with WPCU, but I met someone today at the Colonel Glenn WSU location and I've never had such a friendly and deep conversation. Tiffany was awesome and I would recommend seeing her to anyone”
“This 5-Star Review is for Jonathan at the Wright-Patt Credit Union Help Center.
On 5/21/2025, I was the victim of a scam. The amount taken was more than my pension check--devastating and truly frightening. In response, I shredded my Wright-Patt debit card, credit card, and checks for safety.
A few days after I received a new debit card, I received a second debit card with a new number and called the Help Center to make sense of it all. That's when Jonathan answered. He was calm, knowledgeable, and exactly the person I needed.
Jonathan explained that my refunded money had been sent to the now-closed, compromised account--but he immediately transferred the funds into my new account. He also confirmed that the second debit card should be shredded and went ahead and ordered me a new credit card.
Jonathan even suggested I buy an RFID wallet or sleeves for extra protection. I ordered them from Amazon and had them the next day.
Jonathan is THE BEST!
He's polite, professional, and still down-to-earth--exactly who you want on the line when things go wrong. He made me feel like everything is going to be OK. Thanks again Jonathan - you made a real difference during a tough moment.”
“Several members of the staff have helped me. They helped me open an account online, get a credit card and have helped me order checks and get online banking. I am switching my account over from WPCU that I have had since 1993. Thank you for your excellent member service. You have shown that you truly care about me!”
“This bank has literally by proxy stolen over 1,000 dollars from me easily since I have been out of town. Knowing this, I tried to call today as a fraudulant merchant keeps taking out 15 dollars on the 19th from my account. They said they would/could not stop this without issuing me a whole new card. UUUMMMM, NO! They can and they will, its called a stop payment, as the lady stated and then continued to transfer me to a billion different people that I didn't feel like staying on hold for. This institution forgets who they work for, and its me, not the merchant. Though, they have screwed around with so much of my time that I'm altogether unaware of why I'm not on payroll. They clearly do not know that since they are not backed under the FDIC, or NCUA (To an extent), they have to be reported to the Ohio Commisioners, and they will be. I left them this one final chance to give me more to report, or to correct their actions, and they did not choose, what I would consider, to be the wiser of the paths. I made sure to inform the women of this and to be careful what she told me was true because her career could very seriously be on the line as I was already reporting them, and recording this. After 20 minutes on hold, I can only assume that she was not having ANY intention of picking back up.”
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“Gentleman who helped me at The Fairborn Main office was great. We did what I needed to get accomplished in an efficient and expedient manner. He was a pleasure to work with.”