The Verizon store in Fairlawn offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or choose to order online for convenient pickup, same-day delivery, or free shipping. The staff is highly praised for their professionalism, knowledge, and friendly attitude. Customers have shared positive experiences with staff members who take the time to help them understand devices, set up new phones, and transfer data. For example, one customer appreciated the helpfulness and honesty of a staff member during a lengthy phone setup, while others highlighted quick and easy transactions, including phone returns and transfers. The store is also noted for being clean with a good selection of options. Overall, the Fairlawn Verizon store is recognized for its capable, friendly staff and excellent customer service, making it a reliable place for mobile and internet needs.
Super fast snd friendly service. Had an online order was ready at 9am just like they said.
June 2025
Haley helped us today. We were three generations of one family and she was so helpful and kind!!Verizon is lucky to have her! Highly recommend!!
May 2025
Brian helped me purchase my new phone and sign on for Verizon WiFi for my home. He is professional, knowledgeable and considerate. Took the time I needed to become familiar with my new devices. He is an asset to the company.
