AT&T Store in Akron offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless plans, including no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. The store is known for providing excellent customer service, with staff members like Cheyenne, Alfie, Armani, Mohammed, and Mike being praised for their professionalism, knowledge, and friendly attitude. Customers appreciate the helpfulness of staff in selecting and purchasing devices, as well as assisting with SIM card changes and screen protectors. Many customers mention returning to the store for future purchases because of the positive experiences. Whether buying a new device or getting assistance with existing ones, visitors often leave satisfied with the attentive service they receive at this AT&T location.
Alex was the most patient and helpful person for us to work with. We were trying to move back from Consumer Cellular and it was not as easy as one would think. It took 3 visits and phone calls but all was resolved with levity and humor. Well done!
February 2026
I was helped by an employee named Alex, even though the upgrade process took a couple hours to no fault of his own. He was excellent and did a great job!
February 2026
Had a complicated trade in that took 4 days got no help from the customer service line but Moe at this store is a great assistant manager and worked diligently to assure that the issue was handled. Great customer service.
