Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store at 205 Crystal Ave. is a popular local provider offering broadband Internet, Mobile, and Cable TV services. Customers appreciate the helpful and knowledgeable staff who are often able to fix problems and provide assistance. The store is a good place to shop for Internet services, upgrade existing plans, pick up or return equipment, and pay bills. Many reviews highlight positive experiences with technicians, such as one who provided excellent service and new equipment in Bowling Green. Customers also value the store’s wide range of products, including cell phones, smartwatches, tablets, and accessories from brands like Apple, Samsung, and Google. The store features services like bringing your own device to save when switching to Spectrum Mobile and experiencing live TV streaming through Xumo. However, some reviews mention challenges with long lines and wait times, especially during busy periods like Black Friday. Customers feel that the process could be more streamlined and efficient, with suggestions for better systems to reduce wait times for bill payments, equipment returns, and other services. While most staff members are kind and helpful, there have been occasional reports of rude behavior from a few employees, which some customers found disappointing. Despite these issues, many describe the store as a friendly place with good customer service, especially when handling issues caused by storms or technical difficulties. Overall, Spectrum Store provides reliable services with a friendly staff, though improvements in efficiency could enhance the customer experience.

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1. Findlay, Ohio