Internet Service Providers in Findlay, OH
7 locations found near Findlay
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Internet Service Providers
Internet Service Providers
“I haven't been here in a long time prior to today. The store has changed quite a bit (and been remodeled inside). This is all for good. I like the new layout and the spaced out desks for people to sit with their clients. way better than the counter they had in the past. The only reason for 4 stars instead of 5 is that I felt like the customer service was a little impersonal. I'm not name-dropping the rep that I worked with today, but at least a couple times, they disappeared to the back for what felt like longer than needed. The first time was to get the new phone. Maybe they have a process that requires them to be back there for awhile to get the new phone - not sure. The second time was while my new phone was copying the config from my old. This process was about 10 minutes. The rep started the process and disappeared as soon as it started. Didn't come back til there was about a minute left. I saw them standing in the back corner talking to other employees. In my opinion, the rep could have used this time to talk to me about my other lines, cross-sell, or even just be social. Instead, I just sat there kinda bored waiting for the transfer to take place. That aside, my experience was good. The rep seemed knowledgeable, just didn't seem to wanna chat much. I don't need to visit the store in-person much these days and use the website frequently, but if you need to visit this store, I'd recommend them to you.”
Internet Service Providers
“Most of the people here are kind and helpful. One worker however I have witnessed on several occasions be rude to customers and talk down to them. Today I witnessed this worker say something rude to the female manager that my wife and I were not happy with seeing this type of behavior from. Aside from him this place is an A++ Spectrum Store. I highly recommend.”
Internet Service Providers
Internet Service Providers
“Most of the people here are kind and helpful. One worker however I have witnessed on several occasions be rude to customers and talk down to them. Today I witnessed this worker say something rude to the female manager that my wife and I were not happy with seeing this type of behavior from. Aside from him this place is an A++ Spectrum Store. I highly recommend.”
10:00 AM - 8:00 PM
2023 Tiffin Ave, Findlay
Internet Service Providers
Internet Service Providers
“Dom and Cory were super helpful and made sure we were very clear of all of our options with switching from Verizon. Not pushy and we were in and out with a cheaper payment for our phones and internet!”