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“I was helped by Brandon, who was very patient in helping me find a bed. He was willing to stay two hours after close to make sure I found the right bed and pillows, and gave me good deals as well. Overall a very good experience.”
“I had a very positive experience at Mattress Firm in Miamisburg. Before coming here, I visited another well-known mattress store, but the selection and customer service did not compare.
My daughter had previously purchased a mattress from Mattress Firm and had a great experience, so I decided to stop in. I was especially impressed by the 90-day sleep trial, which gives customers the opportunity to exchange a mattress if it turns out not to be the right fit.
Eric Halsey was extremely knowledgeable, patient, and helpful. He took the time to understand what I was looking for and guided me through the options until we found the mattress that best met my needs. I never felt pressured, and his expertise made the process much easier.
I was also able to take advantage of the Memorial Day sale, which made the purchase an even better value. If you’re shopping for a mattress, I would definitely recommend stopping by Mattress Firm in Miamisburg and asking for Eric.”
“My spouse and I just left here and couldn't be more appreciative and thankful for our experience. Mike was wonderful and very knowledgeable. He had us try several different mattresses to make sure we got the one we wanted. Never once did we feel pressured to select anything but we are very happy with what we chose. Not only was he very nice and pleasant with us but also with his staff. I can tell he loves what he does and he loves to help people. I would recommend this place to anybody looking to get a great experience with great prices and options. Support your local businesses!”
“The clerk was friendly and greeted me as soon as I walked in the door. She then spent a long time trying to find a bed I could afford. I was very happy when I walked out with my contract in hand.”
“Was pretty set on buying a mattress online, but really wanted to test some out before buying. One brand specifically led me to visit Big Sandys. Immediately Dave began helping us out…he was great. He was low pressure, super patient and very knowledgeable.. we ended up purchasing in store. Thank you!”
“Mike is an awesome sales person! He is very courteous, professional, and very helpful when selecting products with my specifications. His suggestions were perfect and his mannerisms were very welcoming! I would definitely go back to Mike and Ashley again!”
“Cameron was amazing…again! He sold us our refrigerator about a year ago and now he sold us a range and microwave. He knows his stuff and is so easy to work with. Nick was great too! We will definitely be back for any of our appliance needs.”
“Had a wonderful experience buying a sectional. Ethan was so helpful and made the whole transaction so easy! We love kings and will continue buying furniture here.”
“I visited this store today in search of a new dresser. The employee was super friendly and helpful. I definitely found what I was looking for today. I definitely plan on being a repeat customer at this store.”
“Great experience at Sandy’s Superstore in Hamilton, very friendly, delivery and installation was great, the delivery guys were awesome, very friendly and courteous. A great experience”
“We walked in wanting to look at mattresses not knowing they have a machine that recommends them for you. Spending a few minutes doing that and going straight to those mattresses is a time saver and I would say was a great match for what I felt was most comfortable. We were able to see different price ranges to choose which we wanted as well!”
“I walked into the store with a plan to buy a range. The sales team was excellent. They didn't try to sell me the most expensive unit. They listened to my needs and helped to find the best range for the amount I wanted to spend. They showed me several ranges in my price range and allowed me to research them and look at all the features each had to offer. Cameron White was especially helpful and knowledgeable in what I was looking for.”
“The owners went above and beyond 5 ⭐ service. They helped me assist my mother through purchase and a repair service of her power lift recliner chair. Extremely understanding and kind. Can’t recommend enough.”
“I drive over the road and require a 42x80 custome built mattress. I have been coming to Orginal Mattress Factory for the last 6 to 8 years to custome build me a mattress to these decisions. They make a good product and are one of very few place that will build to spec a mattress for you.
Will be back in the future.”
“Me and my wife loved how we was able to get in and out very fast to help My Mother with a better bed once we receive the product we will add the quality of the bed send out another review only thing you pay extra for delivery and white glove service that's not a problem they only thing they have limited days and times on delivery ? hopefully they can open that up a little bit more so people don't miss work great service in house...”
“Morris at the Dayton Mall had the exact table that I have been envisioning in my head and unable to find anywhere else. Customer Service was fantastic, so were delivery and set up. It will definitely be my first stop next time.”
“I have had several sleep Number Beds over the years. When waterbeds went out, I found this company and I Love my current bed immensely. I especially love warm toes when I get into bed. I encourage my friends and family to get them.”
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“Have purchased several mattresses from this company over the years. One feels a sense of pride to support a locally run company that delivers a superior American-made product. Mattresses are far superior to cheaply made chain store products. My 15 year old mattress is just as comfortable as my 2 year old mattress. My recent purchase was delivered quite inexpensively, carried in and set-up. The fellows that delivered the bed were good, healthy-looking people that I suspect were paid better than most delivery people. They were polite, conscientious, helpful and they respectfully work masks, and I would even call them cheerful. Thank you Sleep Tite Mattress Factory. Proud of you.”