14620 Cassell Rd, Fredericktown OH 43019
“I’ve been a customer here for years and have nothing but great things to say about my experiences over the years. I feel Tim and crew always go out of their way to make things happen when I’m in need or having equipment down time. Turn around time is always expeditious. I will continue to be a customer here for the foreseeable future. 5 stars isn’t enough, they deserve 10.”
143 Main St, Bellville OH 44813
“Much larger than I expected for a small town hardware store. I needed some electrical stuff really quickly -- I walked in and was greeted by someone. He walked me to each item I needed, I paid quickly. I was in and out in moments with exactly what I was looking for. I would highly recommend this store and will definitely be going there again for any hardware needs.”
101 S Mulberry St, Mt Vernon OH 43050
“What an amazing experience. When I walked in the door a young man asked if I needed help. I needed a new garbage can. He put it in my trunk for me and also laid the back seat down so it would fit better. He also helped me find the other items I needed. On another note, there is nothing like the smell of a hardware store. Thank you so much. You are appreciated.”
1994 Coursen Rd, Bellville OH 44813
“"Exceptional service! K&R goes above and beyond, consistently delivering top-notch products with unparalleled reliability. The team is knowledgeable, responsive, and truly customer-focused. A true gem in the industry!"”
993 Coshocton Ave, Mt Vernon OH 43050
“I went in to buy Hercules brand 1000 grit sandpaper. There was none on the shelf. I asked a young lady and she went in the back and brought some out for me and then checked me out at the register. That is exceptional customer service to me. I believe her name is Melainee. I’m so grateful for her taking care of me like that!”
1010 Coshocton Ave, Mt Vernon OH 43050
“We stopped to get paint tonight and Kristina in the paint department went ABOVE AND BEYOND with our kids! She took her time to show and explain to our kids how paint is mixed! They loved it and were incredibly thankful for the experience! Thank you so much for being so sweet!”
1500 Coshocton Ave, Mt Vernon OH 43050
“Sometimes it can be difficult to find an employee to help me track down an odd item, but everyone is always very friendly and they usually have what I'm looking for.”
1202 Mill Rd, Bellville OH 44813
“Arguably my best experience picking up a load. Ed was very helpful and supportive and had me in and out in no time. Good guy and great experience picking up a load from this company.”
1401 Coshocton Ave, Mt Vernon OH 43050
“I went in today to see if they had the new skeleton farm animals for Halloween. As soon as I walked in I saw an employee stocking them. I told her which 3 I wanted. She handed me the 2 of the 3 and said she didn’t think they got the cow in yet but to check back. She was super sweet about it. We shopped around for a little bit longer and when we went to checkout the cashier and I started talking about how cute they are and I showed her a picture off Facebook of the cow. She was so friendly and told me that I should definitely check back. As I was getting in my car the cashier came running outside to get my attention because the employee who was stocking them found the cow!! They both were so awesome and made my whole day!!! Thanks to both of them for going out of their way to help me get what I came for!!”
1010 Coshocton Ave, Mt Vernon OH 43050
“Good store, most of the staff are fairly knowledgeable and seem to be more than willing to help if you should need it. My only complaint is that on certain items their pieces are a little high, particularly the tools. I shop at this store regularly.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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