This Cricket Wireless Authorized Retailer receives consistent praise for its helpful and knowledgeable staff. Reviews highlight excellent and stupendous service, with employees described as very friendly, professional, and personable. Staff members are noted for being very happy to help, demonstrating determination to solve problems, and not being afraid to call for assistance when needed. They are commended for assisting multiple customers at once, even during hectic times, and for going above and beyond, such as staying open late. Customers report great experiences with setting up new phones and air pods, starting new lines, and getting help with upgrades. The sales reps are recognized for their knowledge of phones and plans. The store is also noted for having good prices for phones and an assortment of speakers at various prices for every budget. While mobile hotspot service is reported to not work very well with laptops for large files, the overall sentiment is highly positive. The team is multilingual, speaking both Spanish and English, and customers feel treated with respect, making them likely to return and highly recommend switching to Cricket.
Selena A is very professional and very personable she was able to help me with what i needed and was very fast and knowledgeable i would recommend anyone to go to her. Thank you so much Selena A
October 2025
Lexus was incredible.After a recent update to my phone I had problems posting reviews. She was able to solve the problem in a friendly professional manner.
October 2025
Beth is fantastic. She knows everything about the phones. I have even driven to Fremont Ohio just so she waits on me. I wish she would work more. She 👍
