Victra, a Verizon Authorized Retailer in Gahanna, OH, is dedicated to providing an excellent experience for its guests. The store offers a wide selection of wireless devices, including phones, tablets, and accessories, and aims to connect technology to life in a trustworthy and enjoyable way. Customers have praised the knowledgeable and friendly staff, with particular mentions of Taylor, who is described as cheerful and informative, making the shopping experience delightful. Mikayala also received positive feedback for her assistance during a phone activation issue. Additionally, Hannah is recognized for her great management and kindness, ensuring that all customers feel valued, even during busy times. However, some customers have experienced frustration with store hours, noting instances where the store was closed unexpectedly. Overall, Victra is committed to customer service, with many reviews highlighting the staff's helpfulness and expertise.
Brandon is good people and will help you in a positive and timely fashion.
November 2023
Mikayala helped us. She was great. We always go to this store. We had 2 phones it took 2 hours there was an issue with activating one. Other than that it was so great! Love new Samsung Ultras!
July 2023
Terrific customer service. The gentleman went far above and beyond.
