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“Good customer service. The guy in store held a phone for me because it was the last one of that kind in stock and my other phone had stopped working on me. I love my new phone.”
“Came in to the stelzer location talked to Ty about my problem with my phone boom ? in no time he heard exactly what I needed got me an upgrade faster then ever transfered all my stuff with np Mann this guy is talented not only is he knowledgeable about his stuff he's very kind an explained everything needed also changed my grandaddy plan glad I visited Ty at the Stelzer location”
“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“Mattie, was very knowledgeable ,friendly smile, she solve my issue quickly! !thank you so much my 16 apple had frozen, i was unable to reset even after looking At YOUTUBE, i still could not reset! But Mattie did!quickly”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“Want To Take Time And Say Miss Daeja for a long time for me and others that patron the Canal Winchester, Refugee Boost mobile store. Has gone above the average sales person standard. I needed to buy a new phone and additional services for international internet, and as always for the past four years been there to help. She's exceptional in her role, respectfully Lionell Portis.”
“I have been to other Boost locations and was never happy with the customer service. But today was my first time at the E. Broad location and I was very happy with the experience. The store was well-lit, clean, organized, and inviting. Tripp was the associate that helped me and he was very knowledgeable about all the products and was able to give great recommendations. He helped me purchase new phones for my family and was very patient with helping us set them up. Because of associates like Tripp, I'll remain a Boost customer. Give him a raise!”
“Gentleman was super polite and professional. It was a very easy process for me as the consumer to have my phone fixed with a quick turnaround. Would recommend again”
“I had a great experience at this Boost Mobile location. Zack was very helpful and gave me the best deal I could’ve asked for. It was early morning and he was still very friendly and we even had some laughs. He helped me add a line and purchase a new phone for my kid and it barely took 30 mins. I appreciate the GREAT customer service and I will definitely be returning for my next upgrade!”
“SHAFI WORKS MAGIC!
I'm not a regular customer but I am now!
Had a problem retrieving my Gmail for two days after buying a new phone, due to my old one's screen being crushed. I couldn't log in a PC, laptop, or tablet. Took both phones to Shafi, less then 10 minutes and I'm back!!!!. Gmail retrieved. Nice deals on phones and repairs!..”
“Mo was the BOMB!!!! He hooked my mom up with the 13, a screen protector & super cute case!!!! He even gave me a screen protector as well .. I definitely will be switching myself in due time.”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“We had the best customer service ever from Gabe! He was so nice working with husband and I to make sure we could start our own phone lines. Even when we hit a brick a wall at times he was very patient and made sure to find a solution. Great experience and highly recommend to everyone!”
“Keshab was patient, helpful, forward thinking and super knowledgeable. High recommend this store. I just wish there was a corporate store in Ashland Ohio. Please ??”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“The repair guy was honest and said if they can't get a part, then they won't try and fix the item..Plus, this guy went over and beyond and found me the item I wanted repaired on eBay for cheaper than their repair cost. That was real cool of him, and I did just what he suggested ?”
“Huge shoutout to Rylee!
I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!”
“I stopped in to get a new iPhone, but didn’t have much time available. J.J. greeted me as soon as I entered the store and took care of me in a way that made me feel like a family meneber, even though we had never met, before. I got a great new phone and all my ‘stuff’ transferred over from my old phone and it was done FAST! I am not very good with technology, but J.J. took care of EVERYTHING for me. I can’t say enough good things about my experience. I was NOT looking forward to the process, but it was very pleasant.”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“If it wasn’t for Jaryn the Manager I would be losing my mind. He successfully guided me through the porting process with patience and professionalism. It took two visits and multiple authentications but I couldn’t have done it without him! Dude is a pro!!”
“Kd is a great worker with amazing customer service he helped me transfer all my data to a new phone for free , while giving great options for cases and screen protectors”
“Corey was very knowledgeable and patient in setting up our new phones! He explained a lot and answered all of our questions. We look forward to getting his help in the future.”
“On thursday sandra help me to get my transfer pin so i can switch from company and help me to set up all my Device and get it ready to use she always is smiling and so friendly.”
“Ivan could not only be the best example of patience, and customer service, but as well genuinely cares about making sure you get what you need. This man was on the phone with me for almost half an hour, and also set my iPhone 11 up completely, as well as being very clear in breaking down the details for me. The world needs more people like this man. He’s a change in the world and brought kindness & patience to my “newbie” experience. Managers should buy this guy some lunch. Ivan is a gem of a soul. I said it in store, and I’ll say again - thank you sir.”
“Raed was a wonderful man he helped me when I was in need for service is he is the best person I ever came across excellent service and it was patient and he helped other customers that were online as well in the store and they were satisfied thank you so much”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
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“Sarah was great helping me get my new phone and download contacts, calendar, emails etc from my really old and very slow phone. It took several hours due to the slowness of my phone.”