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“I've been a member of Ohio Catholic Federal Credit Union at least 55 years. I do have to say that I'm pleased to be a member. Never had any real problems.”
“Tracy helped me out with my first ever car loan! She got it all taken care and my interest rate was half of what the dealership was going to charge me. She did it all so quickly and efficiently! I couldn’t have done it without her. THANK YOU TRACY! If you ever need a car loan I would 100% recommend Tracy, she’s the best!”
“I have been with PDCU since i was in my early 20's and now im 50. I have always been met with nothing but kindness and professionalism. Would not trade them on for no one.”
“St Coleman will have Your back when nobody else will, and the kindness people with smiles laughs and jokes you ever wanted meet, and most of all they take of business! Thank You!”
8:30AM - 2PM
4600 Rockside Rd, Independence
Credit Unions
“My wife and I have banked at Cen Fed for over 30 years. Marta and her team have done a great job for us. Please understand like everywhere else sometimes staff is spread thin, be patient.”
“Love this place! They have been good to me! Unfortunately, the new staff isnt into making it happen for "US", once my little loan paid i will be closing account after 15 plus years expeditiously!”
“Any consumer should be aware that a local credit union will not have all the bells and whistles of a regional or national bank. Almost every negative review I’ve read is looking for big bank service.I used PSECU to get an auto loan on a used car. Today, it’s much harder to find good interest rates for older vehicles. I shopped around for two months and PSECU was 3%-9% lower than big banks or dealer financing.I waited to write my review until after I’ve made some payments, but so far I couldn’t be happier. Their online payment system is outdated but allows for easy payments and re-occurring payments. Statements are only by mail it seems (which is tough for me) but you can sign up for a text or email reminder which works perfectly. I had to go into a branch to get the check for my vehicle, but again, that’s typical for a small, local credit union.If you’re looking for complete online banking or never having to call, go to a big bank. But if you’re looking to save money and have patience, the team was great to work with. From receptionists, basic tellers, my loan manager and the branch manager - everyone was friendly and helpful.”
“Called into BCU and spoke with Benjamin and he was such a pleasure to work with. Very informative and took his time to work with me as if I was in the branch. He went through so many scenarios and took his time to educate me. I really appreciated my experience speaking with him. His customer service exceeded my expectations for this call.”
“I needed help accessing my Curewards account. After a number frustrating conversations with less than helpful individuals, I reached a rep named Tammy. She PATIENTLY walked me through the steps needed to unlock this account. I very much appreciated her GREAT HELP. THANK YOU TAMMY!!!”
“I have nothing but good things to say. They have always been pleasant and accomodating. Their loan process was simple and straightforward. Trisha was especially helpful at the Emerald Pkwy branch.BTW, my favorite part of Google reviews is when people complain about things that are their own fault...Don't want overdraft fees? Don't overdraw you account.”
“I’ve been an Ohio First Class Credit Union member here for almost 6 years & even though the same tellers aren’t there, the CURRENT TELLERS are amazing!! They are so helpful, kind, and they give the best answers when in doubt. They will get up and go ask questions and bring you the right answers.Even the receptionist is so nice and friendly, gives a welcoming vibe coming in the door.”
“I'm not sure why so many gouls come out with 1 star reviews. I've never had any major issues with customer service or anything like that. The only reason I give 4/5 stars is that there's some pretty strict limits around withdrawing cash, you can only pull out so much per day. The bank also seems pretty old school and could benefit from a better online/mobile experience.”
“Great bank , I love NF but I just moved here from a different state and yeah they are right , there is absolutely nothing in Ohio because how do ya’ll have literally 1 location in the whole state ? WACK ! Hopefully an owner sees this and builds more locations around the cities , cause too many people bank with NF just to have 1 location in a state … do better Ohio !”
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“I had a sensational experience a week or so ago with Leslie, the FSR Teller at ECU!! She is a special kind of gem, as is a Pearl! I still appreciate her assistance in stepping up to the plate when she didn't have to! Thanks again, Leslie! Stellar Character!”