Cricket Wireless Authorized Retailer provides friendly and helpful customer service with a team of knowledgeable employees. Several customers praised the staff for their politeness, patience, and professionalism. Arianna stood out for her informative assistance, helping customers upgrade and switch their phones easily, and making the process enjoyable. Her helpful attitude and clear explanations made a strong positive impression, encouraging multiple customers to leave reviews specifically mentioning her kindness and expertise. Jose was also noted for his helpfulness when assisting with new phone options, ensuring customers left satisfied. Jazmine provided excellent support during troubleshooting and was pleasant to speak with, while Ali impressed a customer with his courtesy, respect, and helpfulness, making a difficult situation easier. The store itself is described as clean and modern, with staff who truly know what they are doing. One customer appreciated the staff’s effort in helping to port a number from another provider, highlighting their patience and willingness to go above and beyond. Overall, the store offers a welcoming environment with professional staff dedicated to providing a positive customer experience.
Walked in to Cricket to transfer my phone from T-Mobile and John was absolutely phenomenal! The process was so fast and simple. I thought I would be in there for hours but under 30 min. Come to this location only guys 😊
June 2026
John was the most awesome person that I've ever dealt with when it comes to phone and internet he should have a pay raise and he was amazing he went over and above to make sure our phones were in store and turned on and he hooked us up with internet the best experience I've ever had!
June 2026
Spectacular customer service!! John is very helpful, kind and informative! Purchasing experience was very easy and fast, and I feel I got a very good deal considering I previously tried to buy the same phone from another carrier and it was almost double what Cricket wanted!
