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“Fantastic service. Great staff. Shishair is absolutely fantastic and willing to help in any way he can. He even took the time to explain the differences between phones, phone plans and all around just a great representative for Boost. Definitely recommend visiting the store on Broadway in Grove City,OH.”
“The manager not sure his name but he is awesome. He helped me and my wife figure out our watches when no one else in the store could. If I could give him 10 stars I could.”
“I went here for a phone upgrade. Picked up my new phone and took a few days to transfer my data and make sure I liked the new phone. Then a few days later I returned the old phone. Both times I was greeted before I used their interactive kiosk. Very nice staff from my limited interaction with them.”
“My husband and I had been with Verizon for over 20 years. Have had our cable and WiFi with Spectrum since they came into the area. We decided to make the change for cell phone from Verizon and came to Spectrum first. Had the best experience with Caleb! He was is personable and extremely knowledgeable. He helped to make our change hassle free. We were so happy to have worked with him. The service has also been fantastic!”
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“Overall, I found this store to be helpful. We found the trade in process to be very frustrating. I stopped in this store and they told me I could trade in our phones there. It's a good thing, because I did not receive the right materials to mail them back. We have 2 phones and I received 1 envelope. I called and was told I should have 2 envelopes. Verizon customer service told me on the phone they would send another envelope and box. I called again 10 days later. To this day, I have never received the materials! Since there is a deadline to send the trade ins, I was getting stressed about it. It should not be that hard to do an online trade in! The reps at this store were helpful.”