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“Ask for Alicia/Alyssia , most friendly knowledgeable helpful sales rep I’ve dealt with at any cell phone store, she helped me transfer two lines and get two phones free when other reps said I couldn’t. She was very patient despite me not being prepared whatsoever, I’ll ask for her specifically any time I come back. Thanks!”
“I had a great experience with Kellyn at T-Mobile. She was professional, knowledgeable, and very helpful throughout the entire process. She answered all of my questions and made everything quick and easy. I truly appreciate her excellent customer service and would definitely recommend her!”
“I recently upgraded my old phone to a new IPhone 17 and received great, knowledgeable service from both Savannah and Matt. They were patient as I tried to decide between the newer phones, able to answer all of my questions, and very helpful with any transfer questions for my new phone. Thanks Savannah and Matt!”
“My husband and I had been with Verizon for over 20 years. Have had our cable and WiFi with Spectrum since they came into the area. We decided to make the change for cell phone from Verizon and came to Spectrum first. Had the best experience with Caleb! He was is personable and extremely knowledgeable. He helped to make our change hassle free. We were so happy to have worked with him. The service has also been fantastic!”
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“Came into store with phone not working after talking to customer service 3 different times for hours. KD took his time fixing the phone & made sure everything worked before I walked out the door! Thank you so much!!”