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“We recently visited our local Sherwin-Williams Paint Store and left thoroughly impressed.
From the moment we walked in, the atmosphere was professional, organized, and welcoming.
What truly elevated the experience was the exceptional customer service provided by Matt.
Matt was knowledgeable, patient, and genuinely helpful. He took the time to understand exactly what we needed for our project, asked thoughtful questions, and offered clear, practical recommendations without any pressure.
His professionalism stood out—he was attentive, courteous, and clearly passionate about helping customers get the best results. Whether it was discussing color options, surface preparation, or application techniques, Matt explained everything in a way that was easy to understand and left us feeling confident in my choices.
Beyond the outstanding service, the quality of the paint and supplies are top-tier.
Sherwin-Williams products continue to impress with their excellent coverage, durability, and finish.
The paint mixed perfectly, the color was accurate, and the accompanying supplies were high-quality and well-suited to the job.
If you’re looking for expert advice, a professional and friendly experience, and premium paint and supplies, I highly recommend this Sherwin-Williams location—and be sure to ask for Matt.
He sets a high standard for customer service.”
“About what you would expect. Note that the lighting in the paint swatch area is crazy-- you have to pick up every single swatch you're interested in, because it looks vastly different the moment you take it out from under their spotlights.”
“Great service by Chris. I am disabled and it is hard to get out of my vehicle. He came to me and got what he needed, then fix me the paint and brought it out to me. I highly recommend Ohio Auto Kolor.”
“I felt a very warm and friendly atmosphere when I entered the store. Derrick was very helpful with the pricing quote. The manager was friendly as well as rhe staff when I came back to pick up the paint. Great Customer Service which is lacking today.”
“Friendly service and knowledgeable staff. I was able to get the deck stain at a reasonable price. I have used PPG paint for years. Great quality and long lasting. Highly recommend this store and it's product.”
“This is the best store in Columbus in my opinion..... I will make the drive or make sure to call them with questions...... Incredibly knowledgeable staff... Clare has gone out of her way for me multiple times to make sure my customers are satisfied”
“We needed to paint our living & dining rooms, and the sales associate Ten at the 5th Ave location was super helpful with the color choice, sheen, amount and accessories. Great service - made all the difference. Highly recommend!!!”
“Always the best selection of traffic paint with staff who care. The people at G-FORCE Parking Lot Striping and MACH ONE Epoxy Floors appreciate you more than you know!”
“Great customer service and great place for household needs. They also rescued a cat they keep around the property indoors . They also keep local honey on hand from Laurellville Ohio.”
“Patton is a wholesale distributor/manufacturer of wallpaper, both residential and commercial. They convert their own residential brand called, Norwall. The staff goes above and beyond to hook the retail customer up with a reputable dealer for their needs!”
“A single, elderly woman I serve had a wheel come off of her walker. She was very distressed. So I took it into an Ace and Mark and Jim took extra time to fix the wheel and make another one turn smoothly. It was a great act of kindness on their part. A valuable couple of employees!”
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“Bryan Herdman was very helpful & knew all about the load even though it was late & after normal working hours. I was unloaded in two minutes & on my way home, which made my wife happy & less anxious about me driving at night in bad weather.”