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“Excellent job to the employees that work here- today was BUSY right before they closed. I walked in with about 10 people in line in front of me and more and more lining up behind. They were efficient and helpful and kept the line moving. I was in and out in under 20 min and was very impressed. The team working today were very kind to everyone and have excellent communication. Sometimes shipping something can be a bit overwhelming, but this staff was knowledgeable and able to help everyone with their specific needs.
This is the reason why this location is one of the best and really only one of the few that I trust. Honestly, all USPS locations should functioned like this one. Grateful for this location for always being reliable!”
2 - 5PM 9AM - 1PM
2873 W Broad St, Columbus
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“Had no clue what I was doing when it came to shipping out an Xbox but an employee in there named Curt was super helpful! Helped me figure out which box and shipping method to use and was extremely patient with me while I figured out what I was doing. Thank you again to him!!”
“I had scheduled two appointments at the Georgesville location and was canceled same day both times on a Friday and the following Monday. This location took me as a walk in. Not sure what the policy is. But the woman at the desk was very friendly and helpful. Will start going to this location”
“I suppose the negative reviews stem from the unreliability inherent in the bureaucratic dysfunction of the USPS.
Otherwise, this particular location is the bees knees. In terms of customer service, they knock it out of the park. And unfortunately, I don’t recall the customer service rep’s name (will edit when I find out), but he delivers service you can’t find in places you might expect have quality service. Nobody tips, practically no one is nice to workers in this sector, but he offers a smile and pleasant
conversation when applicable. I’d choose this location over any in Cbus just for the ease of transactions alone.”
“I went in around 3 pm in the tax season expecting a huge line, or a closed office altogether (after other reviews). It was actually empty. I had to wait a bit for a USPS employee, but I don't think it was more than about 5 minutes, I just had nearly enough time to fill out two addresses on certified mail slips. Quite satisfactory overall”
8:30AM - 4:30PM
2804 N High St, Columbus
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“Robin was helpful. There was a short wait where the bell wasn't heard. She was apologetic (unnecessary) and mindful that she may have not heard the bell. I appreciated the quick and knowledgeable service. There was also a clerk the other day who mentioned a transition in roles to where being at the front was new again. I appreciated the insight as it allowed me to be patient within the circumstance. Good USPS location.”
“Idk why everyone seems to have a negative attitude about this location. I just had a very pleasant experience with a kind, contentious, and fast working young man here. Maybe it's a YOU problem... js. Keep up the great work!”
2:30 - 5PM 9AM - 1:30PM
445 E Innis Ave, Columbus
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“which is right 1k apt 1k or number outside of silver container above eight as address forr outgoing mail this postal customer address should be seven instaed of 1k 1k is a number hyphen letter #1-K bralle on wall next to doorr entrance as a designationfor bralle is number right to use any mail sent from signing forgery to this locatio which caused an ondictment from a federal magistrate an poisoning there of current postal customer 2k also inside taped next to 1k #1-k bralle sign next to door entrance for studio apartment location , check the facts , an signing forgery of mail acceptance from mail delivered check the facts .”
“Great staff, patient and supportive desk attendant; at lunch from 2:30-3:30pm; Couldn’t purchase gift cards for unknown reason, cash register would not process transaction-”
“Till today , I have the best experience from USPS COMPARED TO ????. My posts never lost, my couriers always received, out going posts have never been lost . What more we need as a customer?
Nice staff, superb system and accurate work.”
“Everyone who works here is always friendly to me. I utilize a P.O. Box here for many of packages so they don't get stolen from my house. Often, when I pick something up that wouldn't fit in my box, the ladies already know me, and I rarely even have to wait in line.”
“Hey yeah i might have to wait, but they have always been very helpful, and nice to no matter how busy they have been. I've gotten there with 1min before closing and was waited on. Thank you..”
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“Thank you Nadie for your kindness and professionalism! ??
You made mailing my package such a smooth and pleasant experience—with a smile, grace, and ease. It’s rare to feel that kind of warmth and efficiency all in one place, and I truly appreciated it. You made my day!”