Victra, a Verizon Authorized Retailer in Hartville, OH, is known for its friendly and helpful staff who are dedicated to providing a positive customer experience. Customers appreciate the knowledgeable store consultants and managers, such as Alana, who is caring and attentive, especially to older customers. The staff offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers often mention how staff members like John and Ryan go above and beyond, taking the time to listen, solve issues, and even help save money on bills. The store's team is praised for their patience, expertise, and genuine care, making the store a trusted and welcoming place where customers enjoy shopping and receiving support. Overall, Victra in Hartville is appreciated for its excellent service and friendly atmosphere.
Great service, very friendly and knowledgeable associates!
March 2026
Thelma and Joe represent your company well. They helped me reorganize my acct after my wife passed away. Even though I was not purchasing anything now. They are the best and I will always come back
March 2026
Very quick and to the point best mobile phone and plan swap out I've ever done Thank you Jeff
