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“Santosh was awesome! There were issues with the computer and processing. He stayed calm as we worked together through the process. Everything was processed through and we left happy.”
“Angela is the best I’ve ever worked with , got me a new phone , and helped me get my email Facebook and everything going on my new phone . So helpful and patient”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“This place is awesome took my son's phone there to get fixed and they did it Farley quick and efficiently I would definitely recommend this place to my friends and family”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
“Chandler was super helpful and pleasant to work with! ⭐⭐⭐⭐⭐ We came in with lots of things and she completed everything with a smile and was fun to work with.
She made something that's usually stressful into something that was like hanging out with a friend.
Thanks Chandler!”
“Harvey was AMAZING!! He SAVED my job interview!! After speaking with my previous provider at LENGTH, troubleshooting issues I was experiencing with internet and cellular services and being promised they would work. I found myself unable to use the internet on any of my devices, scrambling, and having to do the virtual interview via phone-which of course had intermittent issues as well where she couldn’t hear me at random points and had to call me from another phone to try and improve connection. By the grace of God they eventually were able to hear me and they offered me a follow up interview moving forward in the interview process-for the NEXT DAY. By this time it’s 5pm and I have a commitment at 6pm that will go until after all the stores are closed. I have one hour to get a new provider to secure my next interview with the hiring manager because I have to be at work before any stores that can help me would open. HARVEY WAS AMAZING! I walked in and explained the situation. Harvey had just clocked out and was supposed to leave but heard about my situation and stayed to help me. Not only did he stay but he was quick, efficient, professional, and made the transition seamlessly! Even though he knew I didn’t care because I was desperate and on a time crunch, he still made it a point to keep me fully informed and give me all the information without trying to upsell me while he quickly worked through the transfer process. I really appreciated that. I have NEVER had such a quick and pleasant experience regarding a phone carrier-EVER!! Everyone knows it’s ALWAYS a pain and takes FOREVER. I am going to stay with AT&T because I know if I ever have any issues I can go in to my very local AT&T store and speak to him and it won’t be hours of my time and oodles of frustration. Also I had the follow up interview the next day and everything went great, now I’m just waiting to hear back- regardless of the outcome I’m so grateful to Harvey for making it a possibility!”
“I was at the At&t store at 6710 Strip Ave. N.W. North Canton, Ohio 44720 today and I just want to thank Rich, James, the manager and Dan, the District Manager for helping me with my huge problem. I was literally in tears, which they were in the back and didn't see me. They took a huge load off my check. Everytime I have a problem, they're always there to help me and they get the job done. Thanks to them, I now have no more tears. Thanks again guys. Linda Jay!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Rebecca was absolutely amazing! Definitely recommend talking to her. Walked in and she immediately walked up to us. Fixed our issues with no trouble at all and got a new iPad A16. Made us not want to switch to another carrier. Bonus: Her nails were absolutely stunning!!!”
“I normally go to the cricket in Cuyahoga Falls but I was out in Ellet. To my surprise I see a familiar face. Tom whom always helps me was working and helped me with some issues I was having. He is very knowledgeable and super friendly. I would recommend his expertise to anyone.”
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“I came in for a long overdue upgrade for my cellphone.The manager helped me understand my new options in a way that didn't feel overwhelming. Very knowledgeable on all phones and plans and options that fit my lifestyle. Also very friendly with great customer service. Looking forward to going back knowing I will be taken care of. Plus, I got a great phone and great deal.”