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“Santosh was awesome! There were issues with the computer and processing. He stayed calm as we worked together through the process. Everything was processed through and we left happy.”
“Angela is the best I’ve ever worked with , got me a new phone , and helped me get my email Facebook and everything going on my new phone . So helpful and patient”
“UPDATE: Alexis was fantastic. This store is my go to. 10/10
Rachel...was over the top. Closed at 7
She stayed with us to complete the sale .awesome employee..over the top..”
“I was at the At&t store at 6710 Strip Ave. N.W. North Canton, Ohio 44720 today and I just want to thank Rich, James, the manager and Dan, the District Manager for helping me with my huge problem. I was literally in tears, which they were in the back and didn't see me. They took a huge load off my check. Everytime I have a problem, they're always there to help me and they get the job done. Thanks to them, I now have no more tears. Thanks again guys. Linda Jay!”
“Harvey was AMAZING!! He SAVED my job interview!! After speaking with my previous provider at LENGTH, troubleshooting issues I was experiencing with internet and cellular services and being promised they would work. I found myself unable to use the internet on any of my devices, scrambling, and having to do the virtual interview via phone-which of course had intermittent issues as well where she couldn’t hear me at random points and had to call me from another phone to try and improve connection. By the grace of God they eventually were able to hear me and they offered me a follow up interview moving forward in the interview process-for the NEXT DAY. By this time it’s 5pm and I have a commitment at 6pm that will go until after all the stores are closed. I have one hour to get a new provider to secure my next interview with the hiring manager because I have to be at work before any stores that can help me would open. HARVEY WAS AMAZING! I walked in and explained the situation. Harvey had just clocked out and was supposed to leave but heard about my situation and stayed to help me. Not only did he stay but he was quick, efficient, professional, and made the transition seamlessly! Even though he knew I didn’t care because I was desperate and on a time crunch, he still made it a point to keep me fully informed and give me all the information without trying to upsell me while he quickly worked through the transfer process. I really appreciated that. I have NEVER had such a quick and pleasant experience regarding a phone carrier-EVER!! Everyone knows it’s ALWAYS a pain and takes FOREVER. I am going to stay with AT&T because I know if I ever have any issues I can go in to my very local AT&T store and speak to him and it won’t be hours of my time and oodles of frustration. Also I had the follow up interview the next day and everything went great, now I’m just waiting to hear back- regardless of the outcome I’m so grateful to Harvey for making it a possibility!”
“Chandler was super helpful and pleasant to work with! ⭐⭐⭐⭐⭐ We came in with lots of things and she completed everything with a smile and was fun to work with.
She made something that's usually stressful into something that was like hanging out with a friend.
Thanks Chandler!”
“Awesome customer service. The guy is always making sure you get the best deal possible. I've been to other boost retailers in town, and they don't compare to the service or knowledge of this man. This is where you want to do business for phone service.”
“Came in to upgrade, and I did not want to be sold anything else. The gentleman respected that, and so I listened to him talk about their other services. Thanks to me opening up, I saved $40 bucks a month by switching my internet to Verizon. The representatives saved me even more money by adding Netflix, HBO max, Hulu, and Disney plus to my account so I could get them at a discounted rate! I didn't realize that Verizon is so much more than phones!”
“My husband and I purchased new phones which we much needed to do! Denelle and Isaac worked switching us over from our old phones to our new ones. They are a great team together! Very patient and kind and helpful. Shout out to Shelby from Kentucky who is in training also. All are super nice!!! Thank you all for your help! Highly recommend this T-Mobile retailer in Uniontown!!!”
“This has been my go to spot for years. Super helpful, always honest, and if he doesn’t know how he learns how. You will not be disappointed if you go and see him ?”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Came to pay bill Q explaining to me switching to T-Mobile im definitely switching next bill pay thanks for all that info you explained in away I really understand just didn't have time today”
“Rebecca was absolutely amazing! Definitely recommend talking to her. Walked in and she immediately walked up to us. Fixed our issues with no trouble at all and got a new iPad A16. Made us not want to switch to another carrier. Bonus: Her nails were absolutely stunning!!!”
“This cricket location is the best!! It's a new location it moved from 30th st plaza to east 62 plaza the new address is 2128 Columbus Road NE Canton, OH 44705. I had Melissa she is the new manager and she has manged to make the phone buying experience one to remember. I normally have buyers remorse not after visiting this store and meeting Melissa who is the absolute best. Not to mention as I was leaving a customer was walking in and I learned Melissa also speaks Spanish so she is truly there to help everyone. And not only was my experience at the store was great the service is the best I've ever had compared to boost and metro. Tell your friends if your need a new phone or already have cricket visit the new store at 2128 Columbus Road Canton OH 44705”
“This place is awesome took my son's phone there to get fixed and they did it Farley quick and efficiently I would definitely recommend this place to my friends and family”
“Tabatha is a LIFE SAVER. We went in for a device protection reason and then all found out I was good for an upgrade. Well she said that it was completely my choice. Wasn’t pushy, nothing. Just straight up with me. The main reason I was looking for a different phone was cause of the charging port hardly ever working. She took it and cleaned it out and got a lotttt of metal out of it. She had worked on it for at least 10 minutes. I’m a welder so it makes sense for the metal to be in there. Now, minding you I have taken this phone to Cell Doc in BV Mall 3-5 times for a cleaning. Paying $20 each time. Still same issue. Even had it done the same day that Tabatha cleaned it. She made it work just like a brand new phone. She is super nice and a great team member of T-Mobile. I’ll definitely be going to see her for any other needs! Thanks Tab!!”
11AM - 6PM
707 Canton Rd, Akron
Mobile Phones
“The manager Christian and his fellow co worker were great at explaining everything and helping me do my 360 protection replacement for my phone. both were very professional and very thorough with answering all my questions.”
11AM - 5PM
1222 30th St NW, Canton
Mobile Phones
“Tori was AMAZING! She helped us return an item without having to wait a long period of time. She was VERY professional and extremely kind. She was very knowledgeable and very helpful! Much appreciated!!”
“I been with metro for years and I dread going into the store because I feel they try to push stuff onto you.... But let me tell you today was a game changer when I went into the one on Columbus road Northeast Canton Ohio Boo had helped me he listened to what I wanted and answered all my questions very professional was not pushy he was real cool and chill!!! This is my new to go to store for sure as long as he is there. I highly recommend this location and boo for help and customer service.”
“had car audio system installed today. I was so impressed with Garry ( i hope im remembering his name right). e was professional, neat and really did a fantastic job. I would let him work on any electronic project. thank you!”
“Wow I walked in on a very irate customer from another store. The guy was able to diffuse the whole situation. He clearly explained why he couldn't help but told her what to say at her home area store. It was impressive.
After that he helped me cancel a line that I tried to cancel at MY home store and on 611. He was kind enough to take time to walk me thru the whole call. I really appreciated that, especially after being bounced around by the others.”
“I normally go to the cricket in Cuyahoga Falls but I was out in Ellet. To my surprise I see a familiar face. Tom whom always helps me was working and helped me with some issues I was having. He is very knowledgeable and super friendly. I would recommend his expertise to anyone.”
“Normally I have the worst luck with my phones being able to be saved & fixed, and I just loose everything. I couldn't get my phone to come on, reboot, NOTHING!! Dawn at the Arlington plaza store was able to get it going within minutes, & even got me a new screen ordered since mine is cracked, & I had completely forgotten that I have insurance on the phone. This location has great service, & the employee's are very helpful, & very polite. Highly recommend this location.!”
“Go see Katrina and Chaz, they’re are friendly, knowledgeable and will always help! Even when issues come up they do their best to fix it or at least make it right! I’ll be seeing them in a few months to upgrade two more lines since they did a great job with adding lines for my son and father!”
“Had a great experience this evening buying appliances. Price matched without a question and the sales associate wasn't at all pushy, looked up information we asked for, and took his time with us. The manager was also very helpful. This experience means we will be back to buy the additional appliances that we still need! Thank you!!”
“Why are they always closing early on Sunday???? It says you're open till 5:00 three Sundays in a row now the door was locked at 4:30, I just wanted to pay my bill on time ?”
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“I came in for a long overdue upgrade for my cellphone.The manager helped me understand my new options in a way that didn't feel overwhelming. Very knowledgeable on all phones and plans and options that fit my lifestyle. Also very friendly with great customer service. Looking forward to going back knowing I will be taken care of. Plus, I got a great phone and great deal.”