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“- [ ] Had an awesome experience here! Right when I came in they gave me a heads up about extended wait. The check in process was super straightforward, made for a great start! The store itself is quite nice and very well thought out. In the evening I got a text saying the items were ready. I asked if I could come in the next day, and the automated system sent a message saying they didn’t pick any of my items. I was bummed and went back the next day, they once again were super kind, I showed them the message, they were super understanding, apologized for the confusion and mentioned they would follow up. I wish I had gotten their names, they were super helpful and so kind explaining everything with the offer. I thought the offer was good, much better than comparing services such as Plato’s Closet. It was something around 20 dollars for three older but in fashion items. They have a service to donate, but are also happy to keep the clothes to give back to the customer. Overall a great experience, and although I didn’t buy anything this time I thought the items were fairly priced, and they had lots of great brands such as Aritzia, Lululemon, and Brandy Melville. Overall a great place, and I will definitely be back!”
“Got some shoes for Christmas and couldn’t return them cause I was sick call them to exchange them for the same kind and was told I couldn’t exchange them for a bigger size so now I’m stuck with a pair of shoes that I can’t fit their exchange policy sucks if it’s a gift we could be able to exchange them.Update: I got into contact with the owner and he was very helpful and let me exchange the shoes for a bigger size. The transaction went smoothly and I was in and out. The store was nice and clean smell good the sales associate was very helpful to will be going back to buy more shoes from them”
“It's the second time I purchase a dress at Ruby's and, just like the time before, I had a great experience here! The store has so many different options, unlike many other stores in Cleveland area. The owner was very helpful and took the time to not only show me the many options available but also assist me as I tried on many options today. He listened to me and helped me pick something appropriate to the event and that compliments my body and looks elegant. During checkout we had a great conversation and talked about our countries and cultures! I will for sure come back whenever I need a fancy dress for another special occasion. And obviously the dress js gorgeous and everyone loved it.”
“I love this this small shop! They always have a fun selection of clothes including bell bottoms and overalls and other small trinkets and accessories. But the best part of all is their Birkenstock selection. If you are looking to buy unique Birkenstocks, they have basically every style and every color imaginable!”
“As a longtime admirer of Hermès, I knew I had to stop at Cuffs when visiting the Cleveland area. My expectations for the store were pretty high—and I was blown away. It is truly a special place.
I wish I remembered the name of the lovely lady I spoke with, because she was incredibly kind and so knowledgeable about the rich history of the brand. To be honest, I’m not at a point in my life where I can afford Hermès, but I deeply appreciate the brand. I’ve been in numerous boutiques, and while beautiful, the interactions I’ve had with sales associates have often been ice cold.
Cuffs felt more like visiting a wealthy relative’s house, where they let you go through their closet—and I mean that as the highest compliment. It’s warm, inviting, and there’s zero pressure.”
“First, their clothes are awesome. Best quality stuff around and comfortable. Second, the people at Arborwear are terrific. When I messed up an online order for a bunch of items for a company event and didn't realize it until a day or two before the event, they figured out a way to get us what we needed with a short turnaround in order to make our event a success. Meant a lot to our team to get their award gear and to me! Big thanks to Brittany, Rob and the team there for their care!”
“Love Pure Barre! The instructors are knowledgeable and helpful. They are friendly and motivate each class. The facility is clean and well maintained. The front desk associates make you feel welcome and assist with scheduling and membership items. Plenty of free parking is available. Class members look forward to each class session.”
“I couldn't have found a better group of women to help me purchase my mother-of-the-bride dress. The selections and styles were perfectly curated, making the process a breeze. I also fell in love with the other clothing in the shop and have made several more purchases since my MOB dress. This is hands down the best women's clothing store in the Cleveland area!”
“Village Trends is a lovely little boutique that I actually look forward to shopping at. Their clothes are reasonably priced , comfy and stylish! The employees are super friendly and welcoming & it’s obvious that the owner
( Elizabeth) really cares about her customers and employees. VT is a gem in the heart of Mayfield , check it out!”
“Hiela was AMAZING!!!
She definitely needs a raise!!!
She was Attentive and Helpful!!
I was so comfortable.
I've been shopping here for years and that was my best experience yet!”
10:30AM - 7PM
5194 Wilson Mills Rd, Richmond Heights
Womens Clothing
“I've been trying to get inside this store for awhile now and today was the day SOOO many beautiful clothes ladies ladies ladies you must stop in I know you will find something unique ?? ???❤️??”
“By far the best experience I have ever had in retail. Wally was amazing. I really appreciate his honesty and attention to detail. I shopped around looking for a vision I had for my daughter’s wedding and not only did Wally help me execute it, but he knocked it out of the ballpark. Top notch service at a reasonable price. I will be a returning customer.”
“Wonderful shop! The sales ladies are all very nice and helpful. No pressure at all. I will shop here again, but I do wish they carried clothes in the Petite range.????”
“OMG! I so love both boutiques, the clothes and owner! I have known Tanya Manning since high school and not only am I happy to see her open up the boutiques, but very proud. I love all of the items that I have purchased and the customer service is impeccable. The clothes are cute, fashion forward and stylish. Thank you so much for the curvy line, I love it! Dressc0deboutique is the bomb.com!”
“Good atmosphere, awesome shopping experience, beautiful clothing & great customer service! Unique pieces so you don't have to worry about running into someone with the same thing on as you. Go check E&M Apparel Ltd out!”
“Fine Points owner, Liz Tekus, warmly welcomed me at the door of her shop that is bulging with every yarn imaginable. Along with a vast array of yarn comes buttons, shawl pins, clothes and notions. I received one on one attention from all 3 clerks and finally settled on super-soft, beautiful, merino wool yarn from Italy!”
“Sanity is my absolute favorite boutique to shop! The clothes and accessories are high quality, on trend and reasonably priced. The store is absolutely adorable, organized and clean. Their social media is amazing and gives a great sneak peek into new arrivals and outfit ideas. The staff (including Willow!) is the BEST- the sweetest and most helpful ladies ever! I love visiting Sanity whether I have something in mind or not!”
“Knowledgeable honest staff and great hi end European fashion choices. Currently running a sale = great value. You won't be disappointed. Men's and women's.”
“Amanda whose a manager helped me with sizing and finding a strapless bra, while none were extremely flattering besides the strapless bando, she did not give up and tried and helped me more than I’ve ever had. Hands down the best customer service and she alone changed my view of VS.”
“Lee was super knowledgeable about the Barbour line and made the experience easy and enjoyable. They had all sizes in stock for every style I wanted to try on. So thankful this Orvis store is in Eton — great service, great selection, and people who truly know their products.”
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”
“All the employees were very helpful despite being in a huge rush because of Black Friday, they offered help when I was confused looking for a specific item and when I couldn't find it. They were very sweet and kind and even price matched an item that was cheaper on their website, so I could buy it on the online value!”
11AM - 6PM
12730 Larchmere Blvd, Cleveland
Womens Clothing
“I enjoyed the aroma as I walked through the door with a welcoming greeting from the workers. I enjoy the variety of items to choose from, and the beverages were great and desirable. Stop by and support black business”
“We were thrilled with the men's suits and the friendly service Emily gave us! My husband is hard to fit, and his beautiful suit fits perfectly and he looks amazing! Thank you Emily!!!”
“Awesome items, great prices, and amazing people. It is not only a Thrift heaven, with one dollar clothes! It is also a boutique with great items. Like this music box.”
“Beautiful experience at this shop!! The clothes here are GORGEOUS‼️ The young lady that helped my daughter and I pick out clothes was so Professional, patient, and kind!!! Pay this spot a visit when you're at Beachwood mall, you will not be disappointed ?”
“Thank you, amazing ladies Celeste, Angela and Soniah, for dressing me oh so professionally and classy. You are all top notch, so kind and helpful, making my shopping trip an exciting experience.”
“This store is amazing as is its owner, Louis! I needed a dress for my son’s wedding and stopped in on a friend’s recommendation. What a find!!! I was hesitant because the shop looked small from the outside. I was greeted by Louis and after browsing for a few minutes he told me to just go into the fitting room and he would bring in dresses that he thought would look good on me. He said he knew his dresses. The first dress he brought in looked fabulous on me as did the second and third ones. I had a hard time choosing. But believe it or not I bought the first dress I.tried on which was so unlike me! An off the shoulder gown made out of an exquisite fabric that was just perfect for my son’s wedding. I also bought a dress for the shower and two other things I wear all the time!!! He is a little pricey but well worth it. He makes sure the dress fits perfectly and alterations are free. I highly recommend YouTwo Inc and Louis!! I got rave reviews for my gown at the wedding and from all my friends who saw me on Facebook. Thanks Louis!!”
9AM - 10PM
8485 Market St, Mentor
Womens Clothing
“Cashier very friendly, prices was good, Manager was Rude, not friendly, bathroom was terrible &nasty,, I told manager she had attitude, that I complained about it”
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“Store was clean and organized. My only complaint would be that they should have mobility scooters in the store for customers with mobility issues. Currently there is no way for a person who has trouble walking to comfortably shop, which makes us leave.”