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“Great service. Rotated tires and changed the oil. Checked everything out and pointed possible problems. We are new in this area and would highly recommend Boyd's.”
“Was an hour and half from home. Tire was going flat. Tried Sam's and Walmart and they did not stock my size. Took a chance on NTB and they came thru. Chaz was great to talk to and a big help. I know about cars and I listened to Chaz talk to other customers about their issues and he was honest in my opinion. Also he was not trying to sell them anything they didn't need. Great place”
“Pleasure working with ZB. He came highly recommended by a family member. I never got to meet him since my working hours are so awful, but the shop did my Touareg 100k maint, brakes and rotors, and isolated an issue with my fog light in one day. Pre-night drop off and post-business pickup was a breeze making a payment by phone. Take your VW to them.”
“They got the job done so fast and at a very reasonable price! Staff went above and beyond. Extremely friendly, notified me each step of the way and looks like the accident never happened. Thank you very much”
“I have a long history here and they have always done me right. I ordered a set of wheels and tires for my truck and decided I didnt want them and the salesman told me there was a restocking fee. I was ok with that, I did place the order. He called me later to tell me that the wheels/tires they had ordered where the wrong ones for my truck and wouldn't fit. So he did not charge me the restocking fee. I did end up buying 7 tires for my dually and most recently I brought my daughter's Honda CRV in and they evaluated the tires for free. It's a quality place and the prices are decent. The downsides? Long waits but they do have an air conditioned lobby. My advice is, do not buy used tires, comparison shop, then try these folks out and see what you think.”
“The oil change includes a safety inspection which is valuable information for planning repairs and maintenance. They provide pictures of everything and detailed information.”
“Wow wow wow. I am so impressed with this business and their customer service. I called this morning to see if they had any availability to just check out my car because it started to make a funny noise and it was kind of an emergency to get it looked at. Riley said he could take a look and give me an estimate if I brought it in around 3 (same day). Before 3 he gave me a call and let me know he was available sooner than anticipated and he was able to assess the problem and get my vehicle back in working order right then and there when I wasn’t expecting him to be able to fix it til at least Monday. I am so grateful for this business! You really saved me and my partner on such short notice. Support local business! If we ever need help in the future we will be taking our car here from now on and I recommend if you are reading this you should do the same!”
“I heard a pop and saw smoke. Panicked, I googled the nearest auto shop and called Aarrow. They were able to tow my car and found the issue 2 hours later, my car was repaired the next morning. I've never heard of this business before but I'm glad I found it. These men were honest, fast and professional. I will be back.”
“Amazing service! My car’s serpentines belt snapped and they were able to get me in the same day!! I couldn’t be happier with the service and friendliness of the manager and staff!”
“I went to Ketchum's for an issue with my Wrangler's "sway/track bar". Not only did John get me in right away for service, but researched my problem, found the items I needed and repaired my vehicle fast, all while being very knowledgeable and educating me on what was happening with my Jeep. He and his wife are very friendly and the service was great. John got me back up and running in no time! Recommended!”
“I could write a really detailed review of my experience, but I don't think anyone wants to read something that long. Let me just say, these guys go above and beyond to provide great service! Chris, the owner, is very knowledgeable, honest, and a genuinely nice guy. As far as I can tell, all the mechanics working there are good and really know their stuff.
I guess I could provide a few details for those who are interested:
I brought in my vehicle for a really bad wheel bearing that I had let go for probably way too long. It was worrying me, and I just got my tax refund, so I figured it was time to get it done. There ended up being complications, due to my vehicle being over 22 years old, and they had to keep it longer than expected. They also had to use a lot more labor time, take up one of their garage bays, use a couple of unexpected extra parts, etc.
Not only did Chris not try to charge me more than the original estimate, he also volunteered to take my Lyft fees (I used them to get back and forth to work) off my bill! He wasn't required to do that, but he volunteered to do it anyway. That's real customer service/satisfaction!
You can't go wrong with these guys. I'm recommending this shop to all my friends and family in the future. I already recommended them to one of my Lyft drivers for a brake job.
If you live in the Hilliard area, or even if you don't, you should use this shop for all your auto care needs. We need to support them. Their prices are very reasonable and, above all, they're one of the few truly honest shops left out there.
p.s. If you shop at the Hilliard Kroger (pretty close to them) you might be able to get a coupon on the back of your receipt for a discounted oil change or some money off a brake job.”
“Hands down the most honest mechanics I’ve come across. They do great work at a fair price and they’ll get your car back to you quickly.
I took my car to another shop in town and they were trying to gouge me and I knew better than to let them work on it. Then I took it to Doug & Pat’s for a second opinion and they fixed what needed fixed and nothing more. Literally saved me $ thousands.
I’ll continue to give them my business as long as I live in the area!”
“Zach Walter was very helpful, they also do a food truck Friday which was a very nice experience! Highly recommend Buckeye Nissan for your next car buying experience!”
“It’s very rare for car service experiences to be pleasant. This Midas location somehow pulls it off. The employees seem to really like their job and treat people kindly and fairly. They are honest with work that needs to be done vs what can wait and the prices can’t be beat. It doesn’t hurt that they are in the same shopping center as two great restaurants.”
“Came in with a damaged exhaust pipe our normal dealership mechanic couldn't fix. (They didn't have a pipe bender?)
Tried Monro and the mechanic had it done in an hour. Great price, great service. Would use again.”
“My alternator went out in my Chevy impala & I had to have it towed in…I called Randy w/the info…he texted me to let me know that my vehicle arrived @ his shop…several hours later…got a phone call from Randy telling me it’s ready for pick up…Randy has been working on both of my vehicles for about 7 years now…from when he worked as a manager @ Midas off Henderson Rd to his current position as a manager here @ Richeys….he’s loyal…he has compassion & very well educated on vehicles…Highly recommend!!! 10 ✨ ??”
“I had a leak in my tire and they squeezed me in immediately. The entire staff was friendly and helpful and they accommodated exactly what I needed in a quick turnaround time.”
“Although my car was unfortunately a total loss, Chris and other staff has made my time dealing with the car and insurance a breeze. They were quick to get me in for an estimate and quick to complete the estimate as well as talk with insurance regarding repairs. They even were able to give me a ride home after dropping the vehicle off. Should I ever have to deal with another car accident I will definitely come back and highly recommend them to anyone needing repairs completed for their vehicle.”
“I ordered a transmission from Billy at Bessler Auto Parts . I received it less then 24 hours and it was exactly what I ask for . Very pleased with this business.”
“Took my car in for an oil change and had some questions about some noises the car was making. Mohammad changed my oil and did some minor body repair work that solved one of the noise problems. Showed and explained to me what all needs done to get my car in tip-top shape.
The cost was very affordable and the work was excellent!! I highly recommend Mohammad and Discount Auto Repair!!!!”
“I've been going here for close to twenty years and their service is absolutely top notch! Especially Mark in Parts and Jeff in Service! They're fast, efficient and friendly.”
“Great service, honest auto repair shop that goes above and beyond raising the standard for the rest of the industry! We will be back and we highly recommend Hilliard Auto Repair!”
“My insurance recommended I take my car here after it was hit, this place was so busy ,told me they weren't sure how long it would take. A few days later got a text that said about August 5... So on July 25 got the phone call my car was done. The work was flawless and Amy was awesome. Couldn't e happier. Done 2 weeks early then the initial date. Thank you so much”
“wow, I had a squeaking noise every time i braked. With all new brake components from the last owner, I decided to change all the hardware for $50. No more problems. 5/5”
“I just received some of the best Customer Service I’ve received in years, not only that, the techs out on the floor did an awesome job too.
I wish all companies did business like Hilliard Cummins.”
“I've been a soley Firestone customer for over 10 years. First time here at the Hilliard Ohio location. Team was very professional and timely! Will definitely use this location for future needs!”
“I always find the staff at Tire choice to be helpful and friendly. I’ve been to three different locations and the Hilliard one was no different. David McKenzie was awesome, fixed the nail in my tire, rotated my tires, and got me back on the road!”
“This is the place to go in the Central Ohio area for Kenworth products and service. This location has a full service center that can get your truck back on the road quickly.”
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“First time going here went for oil change brakes and tires found out i didnt need brakes got done super quick and sevice was excellent they definitely gained a customer”