“We worked with Taylor Williams, the store manager, to purchase 5 e-bikes.
He was absolutely professional and knowledgeable in every aspect.
He met with all of us, individually and as a group, to choose the exact e-bike to fit our individual needs.
It took over 3 hours to accomplish this, and he was extremely patient with all our questions.
He took care to order the specially requested accessories and to match everyone's bike and color schemes. Some wanted pink bikes and white helmets, others grey bikes and grey helmets, and we needed a dog carrier, which again matched the chosen e-bike.
Taylor delivered the 5 e-bikes to our house personally and reviewed all the functional, storage, and e-charging procedures. He facilitated the set-up in the garage.
He also explained how to keep in contact with him to help with other needs we may have.
The purchasing and the services were exceptional.
Our group will keep in contact with him to purchase a yearly bike clean-up and tune-up.
We are extremely pleased with both the service and the products.
Thank you greatly Taylor!”
“Johnny Velo Bikes is my "go to" bike shop! This is where I got my first road bike last year (2019), after a few decades of not riding a bike, and I'm glad I did! The owner, John, is the owner and cares deeply about the neighborhood and getting people back on bikes. Boggs, the head mechanic is sparky and awesome. He knows his stuff and has fixed my bikes time and time again. Without this shops support I don't think I would have taken to cycling as well as I have. The sell Bianchi, Giant, and Kona bikes. Trust them to put you on the bike that's right for you. They don't pressure and are more concerned about what you truly need in a bike. If you're a beginner or an expert, this little bike shop in Clintonville is a haven for cycling enthusiasts.”
“Michael (the owner) and his son Luke are friendly and knowledgeable. They sold me my son's mountain bike and my mountain bike. They're great to talk to about anything having to do with bicycles. Luke is a great mechanic. They keep their 24 h turnaround time promise - even sometimes being able to take a quick look and fix a minor mechanical issue within minutes or hours.”
“I've been a customer of Baer Wheels for approximately 3 years. Dave's thorough knowledge and expertise of bicycles and how to maximize the efficiency of them is amazing. I recently purchased a Jamis bicycle from him and he made several upgrades to the bicycle that have made it truly enjoyable to ride. I believe that he is the best bicycle engineer in the city, and I will always take my bike to him for servicing. Thank you so much for all of your help”
“Fantastic shop . Pretty much worked with all 3 employees while there . All of them were very knowledgeable and able to answer all my questions. This is a great place with great selection and plenty of size options to choose from . I will definitely be returning and suggesting this to family and friends.”