Cricket Wireless Authorized Retailer is a friendly and professional store that offers great customer service and a wide selection of phones. Customers appreciate the helpful and knowledgeable staff, including individuals like Fez, Lord, and Tommy, who go out of their way to assist with various needs. Whether it's fixing phones, choosing new devices, or transferring information, the staff members are accommodating, patient, and honest. The store maintains a clean environment and provides a positive experience for customers looking for new phones or service upgrades. Many reviews highlight how staff members ensure step-by-step assistance, making sure customers leave satisfied. Customers have been able to find compatible phones for their existing service, get their devices repaired, and receive personalized recommendations for phones and accessories. The staff’s professionalism and genuine kindness make this store a reliable place for mobile needs. Overall, Cricket Wireless Authorized Retailer is recognized for its helpful staff, good selection, and a welcoming atmosphere that keeps customers coming back.
Everyone was incredibly helpful and professional. Got me a new SIM card without any hassle, helped with a few other phone/account issues. Gave me info on other promotions without being pushy or overbearing. They had some stickers and suckers out for customers with littles (or adults haha) and it was overall a super pleasant... read full comment
August 2024
Fez and Ben were so helpful!! We bought a iPhone & watch. They took their time to set everything up for us and answered all of our questions. We will be back!
September 2023
Brought a friend here for a phone. There was no line. Customer service was accommodating, helpful, and patient. Store was clean. Plenty of phone selection.
