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“I love this place. They always have our backs when we need a quick part in a pinch for our own business just down the street. Professional and knowledgeable guys!”
“Ordered a baseboard register. I was having trouble finding the size 13 x 12 but found it here. It shipped right away, well packaged with instructions. Good quality, price and customer service. I just ordered a second one and will eventually replace all my old baseboard registers with this company.”
9AM - 5PM
3800 Brookpark Rd, Cleveland
Appliances
“Wow is all I can say about this appliance store. Our salesperson, John, went way above and beyond to help us research and come up with the perfect options for our dream kitchen.
This place does have adequate parking.”
“They were honest and told me I could order an easily replaced part online rather than paying them the markup on it. I had them service the vacuum and it was returned looking like it was brand new. Highly recommend and will use again.”
“This is for Kim and Cassandra in customer service. I placed an order on website, but couldn’t find/access to add delivery note. So I called the store. Both ladies were very helpful in replying to my questions, and Kim even put a note on my order so it would be delivered properly. Thank you both so much for making my day much easier. It was delivered where I wanted, before I got home. And since 3rd party delivery service, and I have no clue, they also were rockstars. Order was stacked neatly, out of the way, making it much easier for me to move where I needed it to go.”
“I won't go into full detail, but I was confused about the financing when I made my original purchase. Raymal at the front end and Roberta at customer service got me all figured out and helped me arrange everything exactly how I wanted it after I screwed it up a bit. These two are stellar employees, especially Raymal since I doubt he had to be as accommodating as he was. That really shows me he wants to help his guests and not just do what he absolutely must. 10 star review for these two employees!”
“I manage apartments in the cleveland clinic area. I always use A2Z for all of our appliance needs. They are fast and efficient and we usually can get the delivery within a day or two, sometimes the next day.
I tried ordering from the bigger stores (like home depot) and ordering, scheduling, and billing was ALWAYS a nightmare....I needed a valium and a shot of tequlia just thinking about dealing with them. I will use A2Z as long as they're around.”
“Website worked great easily found a part that I didn’t think I was ever going to be able to find. I will definitely be using this company for the rest of my mower needs”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
11:00 AM - 7:00 PM
6141 Dunham Rd, Maple Heights
Appliances
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
10AM - 6PM
6286 Pearl Rd, Parma Heights
Appliances
“I went to Vitcom just browsing the plaza of Harbor Freight, Sakura Buffet, Don Ramones Restaurant, Cleveland Thrift and Furniture and Vitcom. I was surprised to see the items in Vitcom. I purchased a 350 sq ft 8000 BTU portable air conditioner unit (new) in the box for $200. They have the smaller ones from $135 in the box. The transaction was smooth and they email and text receipts to your phone, no paper receipts. When we arrived, they must have had at least 50 air conditioners. The next day maybe 25. I am proud of my purchase and I am enjoying my air conditioner.”
“Most knowledgeable person about sewing machines I’ve ever met. Peter literally has everything that you could ever need. Fast repairs. Excellent customer service this man knows this shit.”
“I sold kirby in south-Africa
What a great machine
Sold between 35 and 45 kirbys a month and still love my kirby
A altimate G diamond
For 13year that is the best vacuum cleaner
Heres is my proof
And i did not force any to buy
A pruduct that sell them self!!?”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“Amazing customer service, DK worked with me and my situation and I am completely satisfied with my purchase from here highly recommend… purchase and delivery was a breeze and he is committed to his community…thank you !!”
“Thank you, Denise, in the PRO department at Home Depot!
I’ve shopped at Home Depot for years—usually just grabbing what I need and heading out. Lately, at my local Cleveland Heights store, finding help has been hit or miss. So when my contractor sent me a list of porch materials through Home Depot, I was a bit hesitant.
I decided to go through the Macedonia store instead, and I’m so glad I did. Denise assisted me, and what she handled was no small task. Her knowledge, professionalism, efficiency, and attention to detail were such a relief—and a pleasant surprise. She took the time to listen, made sure everything was correct, and kept me updated on my order every step of the way. She even followed up a few days after delivery to make sure everything was in order. Wow! When I called back to thank her, she was unavailable, but a manager named Jerome took my call within a minute. He was friendly, helpful, and didn’t make me feel rushed at all.
Clearly, Home Depot is doing something right. I’ll definitely be doing more business with the Macedonia, Ohio store.
I cant thank you enough, Denise and Home Depot, for making this such a seamless and positive experience!”
“I go here for all of the things I need to repair my house. Very friendly, kind staff. They do NOT mind you coming up to them to ask for help, even if they are doing something else. Easy to find everything you need once you've been there enough.”
“Just got my furniture delivered by Aisha and Curtis, they are two of the most professional and polite individuals I have ever met in Cleveland. Not only did I get a pretty good deal on a king size mattress with the platform but I also got a five drawer chest . they were on time with the delivery and they also assisted me and bringing the furniture up to my unit. Aisha want above and beyond and came back to my unit to help me with the installation of the knobs.”
“I bought a used washer from another place. last year that never worked right, and they wanted to charge me to fix it. I was very hesitant to go to father's used appliance. It's been a couple days now, and I've been able to use my appliances. So I feel I can review. I love these guys. They are very honest, very efficient and fast about delivering your stuff. I feel like I got a good deal from them and it has been great to be able to actually wash and dry. My clothes for days now. I feel like this was the best used place I've ever ever found and will never go anywhere else. I love you guys.”
“I chose the Best Buy “Geek Squad” to install a Uniden radar detector (R8W - New Model), plus a Redtiger dash cam (F17Elite). They were installed in 2 separate visits, over the course of a couple of weeks, due to scheduling.
The Best Buy technician who installed both units was Agent Tim. I found Tim to be very patient, very knowledgeable, very professional, and very conscientious. It was my good fortune that he worked on my vehicle! Tim is a great ambassador for the Best Buy brand, and I hope that management recognizes him.
Now, the Uniden radar detector has operated flawlessly. No issues. It works out of the box, exactly as advertised.
Unfortunately, I can’t say the same for the Redtiger dash cam. While the front, rear, and cabin cameras work (as advertised) when my vehicle is moving, the Parking Mode function is inconsistent. Sometimes it works, sometimes it doesn’t. Agent Tim installed the dash cam correctly.
I am frustrated beyond belief.
The only saving grace is that the Redtiger customer service team is absolutely passionate about resolving the issue with the Parking Mode. I have spoken to Emerson on the phone, and I’ve exchanged emails with Emma. They have been outstanding in terms of trying to resolve the issue, and they are truly customer-focused and driven in their eagerness to deliver a solution. I can’t say enough about their genuine desire to get this Parking Mode issue remedied.
I’ll update this Review as needed, especially if I get caught-up in a “he said/she said” between Redtiger and Best Buy, which I don’t anticipate…”
10AM - 8PM
470 E Aurora Rd, Macedonia
Appliances
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
“I had a mixed experience at the lumber department of this Home Depot.
We purchased plywood and needed it cut. The representative Craig helped us first, and he did an excellent job. He was professional, knowledgeable, and very helpful.
Later, when I got home, I realized the plywood needed to be cut another 1/2 inch, so I returned to the store. This time the representative was Adrian, and unfortunately the experience was very different. He was unprofessional, refused to cut the plywood, and seemed to have an attitude when I politely asked if someone else could help. When I asked about the other employee, he said he was the only one there.
I then spoke with the onsite manager, who listened to the issue and helped resolve the situation. We waited for Craig to return, and he immediately helped us and cut the plywood without any problem.
Craig was extremely professional, experienced, and clearly takes pride in his work. Employees like him make a big difference in customer experience. 5 stars for Craig.
Adrian, on the other hand, may benefit from additional customer service and lumber department training”
“Tamika was the cashier who went above and beyond her needed duties. Not only helping me over the phone with refund information but making the process smoother when I went to the store!”
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“The interaction from the first call to the pick up was a great experience. I would highly recommend All Makes Vacuum before spend hundreds to purchase a replacement. 10/10”