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“I arrived at Extra Space Storage after driving 7 1/2 hours with a van full of my daughter’s stuff to store. I was tired and frazzled and Demetra was absolutely wonderful. She was so patient explained everything. I am so happy that we rented here! There were carts to use and the facility is very clean. I’m so grateful for Demetra and her kindness - thank you!”
“This was the easiest check in and storage process. I’m new to the Cleveland area and Tray and Lauren were incredibly welcoming and were so helpful with the whole process and ensuring that I had everything set to go for my move from day one. I’m super grateful for their assistance it’s everything and making it a seamless process”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“Can’t recommend Harrington Movers enough. They made our move as seamless as can be and did it with smiling faces. They were great communicators and very professional. These men didn’t take a break! They were fast, efficient, and very careful with wrapping and handling our furniture. We would definitely recommend this crew to our friends and would use them again. Thank you!”
“Jennifer and Jeff the Libra has been a great help with figuring out the perfect storage for valuable things . The customer service from the beginning has been nothing but amazing . If You need a great clean storage Please go to them . Thank you guys .”
“Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!”
“Called to make sure there was availability for my car on a gravel spot and Mark (I believe that was his name) was enthusiastic over the phone and even opted me into a discount! Site looked about as secure as it can get, highly recommend as an alternative to the unsecured parking garages in Cleveland.”
“In the past, I've worked with Terry to rent my very first unit at this place. I hoped that she was still at this location as she's familiar with me as well and she's just a lovely person to work with and gotten the pleasure to know.I called and left a message today to voice concerns about the strangely quick-rising rent for a storage unit over the past months that I have noticed.Terry promptly returned my call while I was getting ready to head out for the day. She reassured me that as I was a great customer, she was able to secure a rent-increase discount to bring it down to a reasonable rate, after reviewing my account.After the phone call, I saw that I had received an email detailing the rent discount offer for the next 3 months from the Public Storage corporate email and detailing the total of my next payments.I highly recommend this storage site for anyone considering it and if you're able to meet Terry, she'll make sure you're taken care of in the best way!”
“Had my unit for about 2 years, never had any issues. The facility was always clean and secured. In addition, Jeff was always helpful and friendly with anything that I may have needed. Awesome service.”
“My experience with Public Storage located on Miles Rd. was very pleasant! I was more than pleased with the staff and their willingness to help (especially Ms. Antoinette)!!! I would definitely recommend you storing your personal belongings here. They make sure everyday that your unit is safe! Thanks again Public Storage.”
“Kathy, the Facility Manager is welcoming and communicates in a timely manner. I appreciated that very much. Competitive pricing for the well maintained facility. I would seek rental again if needed and recommend to family and friends for sure!”
“Great storage place! Both times I called the gentlemen were very nice. I had my email sent to me to reserve my space. It was very easy to do everything online. The code and my unit was emailed to me. When I arrived everything was set up and ready for me to use. This is my 2nd time using Life Storage and both times were great! Give it a try.”
“Sussen Storage has been fantastic in keeping my car safe at an affordable price. Their customer service is top-notch—always professional, courteous, and helpful. The facility is clean, secure, and well-maintained, giving me peace of mind knowing my car is in good hands. I highly recommend Sussen Storage for their excellent service and dedication to customer satisfaction. Thank you, Sussen Storage, for exceeding my expectations!”
“The sales representative was very very good and patient with me I was very pleased with her response and helping me I would recommend Cube smart to anybody needing storage your company is great five stars”
9:30AM - 5PM
2250 W 117th St, Cleveland
Self Storage
“Ariana at Public Storage Cleveland was amazingly helpful. She covered every detail and answered all my questions. I could not have experienced better customer service. Thank you Ariana”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
“The Management and staff at CubeSmart have been available and helpful to me during times where storage and downsizing were needed for me as my life changed. The professionalism and assistance from all of the staff was prevalent for me.”
“TRISKETT ROAD STORAGE, HAS AN " EXCELLENT" STAFF!! VERY PROFESSIONAL!! VERY NICE PERSON, MIRANDA!! THEY HAVE GREAT DISCOUNTS!! BETTER THAN ANYWHERE ELSE!! CHECK THEM OUT!!”
“To the lady in Mentor... I'm sorry for that experience you had with Self Storage Depot. I have worked here for the last 7 years and I love my job. Sometimes things change for good reason. I can give you my word I love every customer I have and work very hard to make everyone comfortable with their choices. If you ever need storage in the further maybe you will give us another chance! :)”
“The best part of working with this company is the staff. They are nice, helpful, courteous and seem to always be in a good mood. I was at the Broadview Heights location and worked with Tara... She is wonderful !!!!”
“Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.
Thank you Christina! :) You're the best.”
“I’ve been working with Bill at helm storage on Cleveland’s westside for about a year now he’s always been super friendly and addresses any and all concerns very promptly he does his best to keep the facility clean and does his job well”
“Josh was very kind and quick to solve my issue. I left my keys for my lock at my home and was moved out otherwise. He made what was a stressful realization into a solvable problem with ease. I’ve never had a bad encounter here.”
“Just want to give a shoutout to the wonderful young lady who was so helpful with our storage unit. Every question I had she answered happily and showed us around the facility…. Tanya was amazing, recommend going using them”
“Great service, great attention to detail, *extremely* friendly! Came exactly on time, were very efficient and gentle, and they also were able to junk a ton of our stuff that we needed to throw out!”
“We are moving from Rochester, NY to Cleveland. They made our day significantly easier when we arrived to unpack. Signing up took little time and they were receptive the whole time we were there. I highly recommend this place for anyone looking for a secure location with a receptive staff”
9:30AM - 5PM
11395 Brookpark Rd, Parma
Self Storage
“I got an amazing deal on my storage unit and had it for 6months with no worries.i ended up getting keys to my new place on the first so technically i stilled owed that months storage fee. However christina gave me a call back within the hour and told me she had good news for me! She ended getting my monthly fee waived so i didn't have to pay anything.From my personal experience I highly recommend renting out at this storage unit”
“This is a late review but I wanted to share it now as I think back to their great customer service. I hired All Service Moving twice — first in 2017 to move my daughter quickly out of a rental home and store her furniture at their facility. And then again in 2019 to pack her stored items into a Pod for her next home in California. Her items in storage were carefully wrapped and were in perfect condition when they were loaded into the Pod. The packing into the pod was correct and her load made it to CA without damage because it was correctly loaded.
This company is a family run enterprise and they treated us and my daughters furniture with great care. They are professional and courteous and nice men and their facility is clean orderly and well run. These guys know what they are doing.
I am going to hire them now to move my elderly mom’s furniture to assisted living.”
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“The chairs arrived as scheduled . It was raining cats and dogs ! The delivery men took great pains to insure that neither the new chairs or my new house had even a drop of rain ! Great job !!”