Jiffy Lube in Kent, OH, is a top choice for oil changes and preventive automotive maintenance. Customers praise the friendly and knowledgeable staff, noting their speedy and efficient service. Many appreciate the no-pressure sales approach, with technicians often recommending only necessary services and helping clients save money. First-time visitors are welcomed with helpful assistance and promotional offers, making it a positive experience. The staff, including Tony, Doug, and Tyler, are described as professional, personable, and incredibly helpful, answering any questions the customers may have. Customers leave feeling satisfied, knowing the job was done right and at the best price.
Exceeded my wife’s expectations! First time going for an oil change here. I appreciated the extra checks and recommendations.Thank you to Douglas, Hannah and Norman! Much appreciated will see ya again.
July 2026
You can’t find a more friendly staff around! Truly service with smile. If they do ask you to wait instead the store I noticed it was SO CLEAN! Shout out to the whole staff keep it up!
December 2024
Great customer service. Friendly and courteous staff. I will go back again.
