U-Haul of Kent-Stow offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is described as helpful, kind, and patient, making the rental and return process easy and quick. Customers praise the clean and comfortable facilities, as well as the good stock of trucks available, even during the slow season. The Kent-Stow location is preferred over other U-Haul locations due to the friendly and efficient service provided by the staff, particularly Chad, the store manager.
Excellent experience and great customer service at the Kent office. This was a last minute move and I was able to rent a small uhaul and pick it up the very next morning.
May 2025
They really need to hire more staff. Only one guy was working on Sunday and he was doing the best he could by himself. It took an hour of waiting in line before I could pick up the truck. Other than that, the process went smooth and I paid about what I expected to.
February 2025
Staff is great. Very friendly. Trucks need serious maintenance. Extremely rough rides on both rentals plus steering is in desperate need of alignment.