United States Postal Service
Post OfficesHours:
626 Franklin Ave, Kent OH 44240 Hours
About United States Postal Service
This USPS location is highly praised for its friendly and hardworking staff, especially the front counter associates who are described as amazing, kind, and always helpful. Customers appreciate the positive attitude and efficiency of employees like Joy, who consistently provide excellent service with a smile. Despite some issues with early closures happening unexpectedly, customers recognize that the staff do their best to accommodate everyone and work quickly. The location stands out as the best among many in the area, with many noting that the workers deserve more kindness and respect. Overall, this USPS is seen as a friendly, efficient, and customer-focused facility, with staff members who genuinely care about their service despite occasional challenges with hours.
Most Recent Reviews
April 2026
You have the most unhelpful and useless lady working on Saturday. Refused to mail out our wedding invitations. Bought stamps at the counter and ask for them to hand stamped. She said we would have to put the stamps on ourselves and bring them back. She pissed off her entire line too.
March 2026
Very bad experience today. The USPS delivery driver was rude, disrespectful, and unprofessional. He threw my package outside the store and refused to bring it in like all other carriers (UPS, FedEx) usually do. He shouted and left angrily without any respect. Completely unacceptable behavior.
March 2026
This is the worst service i have ever experienced, they always say the package address was insufficient and they take back the order. I tried to call the store they never answer calls. If i have to go to their location everytime why am i even paying for their service. They should close this location down
More Comments(127)
- Kent, Ohio
