Kroger Pharmacy in Kettering is a dependable and go-to pharmacy for many customers. The staff is described as friendly, knowledgeable, polite, and professional, treating people with respect and solving problems. They are dedicated to helping customers lead healthier lives. The pharmacists do more than fill prescriptions; they offer health advice, perform clinical services, and administer many vaccinations. While there can be long lines and wait times due to staff shortages, and no walk-up service, customer service remains good and friendly even when the team is busy and overwhelmed. Customers report never having issues with medications, even when other pharmacies are out of stock. The pharmacy also provides convenient online tools for managing prescriptions.
I’ve always had a good experience at this pharmacy. I’m a frequent customer because, well… my health of course ;)… and have never had any issues. Really friendly and knowledgeable staff who treat me with respect and solve any problems I may have. With all I have going on, I’m grateful for this dependable pharmacy.
August 2024
Staff has always been polite to me in spite of being super busy and customers being impatient. They've always answered my questions or directed me to where I can get my questions answered. I appreciate their hard work.
April 2023
Arrive at 12:55 refused meds stating it is 1:00. Fix your clocks
